The primary responsibility of this position is to prepare quotes for replacement parts for the Computer Repair Department. This includes meeting established goals for completed quotes, service levels, and cost savings initiatives. This position requires effective and productive working relationships with internal departments and external contacts.

What You’ll Be Doing:

• Process requests and produce quotes for the Computer Repair Department.
• Close out and complete all open quote cases.
• Compile and maintain file information for all quotes.
• Maintain positive relationships with customers/vendors.
• Quickly identify needed parts and components for Computer Repair Department.
• Perform monthly inventory counts and investigate discrepancies.
• Pick parts required for repair orders and stage for the technicians to repair.
• Perform other related duties as assigned.

What You’ll Need:

• High school diploma or equivalent required
• Basic computer skills and ability to learn different transaction processes
• Above average ability to perform basic mathematical calculations
• Exceptional organizational skills and attention to detail
• Regular reliable attendance
• Ability to work and communicate with all levels of the organization
• Ability to work efficiently independently as well as within a team
• Must be able to pass drug screening and background check

Riverside Technologies, Inc. (RTI) is the next generation of an IT service provider. Beyond specializing in solutions—managed services, IT hardware, warehouse services, and technology deployment—we add our blend of passion, creativity, and teamwork.