Wireless Support  |  Chatsworth, CA  |  Full-Time  |  $23.00 to $24.50 per hour  |  Immediate Start

Quick Facts

•      Pay: $23.00/hour to start, $24.50/hour possible at 120 days

•      Schedule: Monday to Friday, 8:00 a.m. to 5:00 p.m. No nights, no weekends.

•      Location: On-site in Chatsworth, CA

•      Start: Immediate

•      Benefits: Health, vision, and dental insurance. 401(k) with company match. Paid time off, sick leave,

and holidays.

About the Job

Wireless Support manages wireless service and mobile device fleets for companies in logistics, transportation, and field services. When a device breaks or a warranty replacement comes in, you make sure it gets checked, set up, and shipped out fast.

You will work in our warehouse handling incoming and outgoing devices: checking them in, testing them, loading them into our systems, packing them, and getting them shipped the same day. You will also track shipments and tickets in ConnectWise and flag anything that is stuck or missing.

What You'll Do

•      Receive incoming devices and inspect and test each one before it moves on. We use Phonecheck

software.

•      Set up replacement devices in the client's device management system and get them ready to ship the

same day.

•      Pack and ship devices, and log every shipment and tracking number in our system.

•      Check completed repairs before they leave the building, and confirm every device goes to the right

client and address.

•      Keep inventory accurate: track stock levels, run counts, and flag low stock before it becomes a

problem.

•      Watch your ticket queue, follow up on anything sitting too long, and speak up before small delays

become big ones.

•      Help with other shipping and fulfillment work during busy stretches.

What We're Looking For

•      Experience in a warehouse, shipping and receiving, fulfillment, or repair role.

•      Comfortable learning new systems. You will use ConnectWise daily.

•      Detail-oriented: you catch mistakes before they leave the building.

•      Able to manage your own priorities without someone standing over your shoulder.

•      Able to lift and move up to 50 lbs, and to stand, walk, and bend for extended periods.

•      A team player who treats every deadline like it is your own.

Good to Have (Not Required)

•      Experience with mobile devices, phone repair, or device enrollment / MDM.

•      Experience in an electronics, cell phone, or IT environment.

•      Bilingual English/Spanish.

Why Work Here

•      Your work is visible. In a company our size, when you solve something, people notice.

•      Real tools: ConnectWise, Phonecheck, and other real systems, not just a spreadsheet.

•      Full training. You will be set up to succeed from day one.

•      18 years in business. We have the stability of an established company and the pace of one that has

not slowed down.

Physical Requirements

Able to lift and move up to 50 lbs, and to stand, walk, bend, and handle product repetitively for extended periods. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.

Wireless Support is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

Wireless made simple. Support made exceptional.