SCOPE & PURPOSE

Under the daily direction of the Executive Team, the Regional Director is responsible for the overall aspects of the community operations.

Pay Range - $120,000 to $135,000 Annual

Duties & Responsibilities

Duties & responsibilities may include, but not limited to:

• Participates as an active and contributing member of the Senior Management Group and other sub-groups as appropriate.
• Maintains a constructive and highly interactive relationship with the other departments to maximize portfolio value and streamline reporting, including but not limited to:
• Asset Management – which acts as the “quarterback” calling the plays and coordinating team members on the assets as directed by the Strategic Business Plan;
• Creative and Leasing as these departments work to drive revenue and differentiate Company assets;
• Risk Management on insurance, crisis preparedness and crisis avoidance matters;
• Legal Department on employment and other legal matters at the property level;
• Fund Accounting on reporting and cash flow issues;
• Accounting on budgeting, monthly and annual reporting, reforecasts, etc.;
• Human Resources on employment related issues.
• All other duties assigned.
  
  GOAL SETTING
• Assists in the establishment and implementation of Company organizational strategies, goals and objectives to ensure efficient operations;
• Create and implement a Company Property Management Manual that establishes standardized policies and procedures and Best Practices applicable to each project and the organization as a whole;
• In conjunction with the Strategic Business Plan, works with the asset managers, property managers, and creative/leasing teams to establish written goals and objectives relative to properties;
• Establishes written objectives/strategies with individual property managers relative to each property management offices;
• Provides guidance and motivates property managers to obtain results, both at the property level and at the management office;
• Monitors all of the above to ensure consistency with expectations;
• Employment Process
  • Manages all property management staff;
  • Assists the property managers in selecting employees for the property management offices;
  • When hiring property managers, checks references and effectively coordinates the interviewing process;
  • Takes appropriate action, when necessary to reward, reprimand or terminate property managers.
  
  

TRAINING

• Provides orientation and initial training of property managers.
• Trains property managers on Company policies and procedures, Best Practices.
• Ensures that all employee training needs are assessed, and necessary training programs are designed and implemented to meet staff requirements.
• Evaluates and approves any outside training for property managers.

PERFORMANCE MANAGEMENT

• Be aware of all material property management issues.
• Through continuous periodic property visits/property inspections and quarterly review meetings, assesses and communicates property manager performance against Strategic Business Plan goals.
• In accordance with Company’s policies, reviews all established goals and objectives with property managers in a timely manner.
• Evaluates property managers, counsels and recommends areas for improvement.
• Makes annual salary recommendations based on overall performance ratings for property managers, and reviews and approves property managers’ salary recommendations for the management office staff.

COMMUNICATIONS

• Effectively communicates in both verbal and written format.
• Conveys essential information concisely and in a timely manner throughout the organization, as appropriate.
• Facilitates clear and concise communication by property managers directly to asset management and senior management, and vice versa.
• As appropriate, assists and supports firm marketing efforts and asset managers and senior managers in effectively communicating with Company’s current and prospective partners/tenants.

ACQUISITIONS

• Assists the acquisitions team in coordinating functions involving the purchase of properties as follows:
• Attend Monday Acquisition Pipeline and Asset Management meeting;
• New deal review includes:
• Provide “reality check” on pro formas with a focus on expense items
• Provide feedback on important due diligence items;
• Where it i