Front of House (FOH) Position Overview

F’s Hawaiian Food

At F's Hawaiian Food, our Front of House team is responsible for creating a welcoming, high-energy, and hospitality-driven experience for every guest who walks through our doors. FOH team members are the face of the brand and play a major role in delivering aloha through friendly service, attention to detail, and genuine hospitality.

We are looking for team members who are positive, dependable, fast-paced, and passionate about creating memorable guest experiences. The ideal candidate thrives in a busy environment, communicates well with others, and takes pride in keeping the restaurant clean, organized, and inviting.

Core Responsibilities

• Greet every guest with warmth and enthusiasm
• Take guest orders accurately and efficiently
• Answer menu questions and provide recommendations
• Maintain cleanliness and organization of the dining room, beverage station, and front counter
• Deliver food and ensure guests have everything they need
• Handle guest concerns professionally and positively
• Support teammates and maintain strong communication with kitchen staff
• Restock supplies and assist with opening and closing duties
• Uphold brand standards, hospitality standards, and food safety procedures

What We Value

• Strong communication skills
• Positive attitude and coachability
• Sense of urgency and ability to multitask
• Team-first mentality
• Reliability and punctuality
• Attention to cleanliness and presentation
• Genuine care for guests and coworkers

Work Environment

F’s Hawaiian Food is a fast-paced, elevated fast-casual restaurant focused on bringing people together through Hawaiian comfort food and hospitality. Our environment is energetic, team-oriented, and built around creating unforgettable guest experiences while serving food that feels like home.

Opportunities

We believe in growing our people from within. Team members who demonstrate leadership, consistency, and strong hospitality skills may have opportunities to grow into trainer, shift lead, or management positions as the company continues to grow.

F's Hawaiian Food is a Hawaiian-inspired fast casual restaurant built on great food, genuine hospitality, and aloha. What started as a local food truck has grown into a community-driven brand focused on creating memorable experiences through Hawaiian lunch plates, culture, and service.

At F’s, we believe food brings people together. Our mission is to deliver consistent quality, a welcoming environment, and an experience that makes every guest feel like family. We’re building a team that takes pride in hard work, teamwork, positivity, and creating something bigger than just a restaurant.