Johnstone Supply - The Heartland Group is looking to hire a full-time Accounts Receivable Specialist in Bloomington, MN to receive payments, resolve billing issues, and maintain accurate customer account records. Are you organized and efficient? Would you like to work for a company that values its employees? If so, please read on!

Day in the life of an Accounts Receivable Specialist:

As an Accounts Receivable Specialist, you come to work ready to receive payments and use our team-proven processes and your problem-solving skills to make sure they are properly applied to customer accounts.

With strong attention to detail and a dedication of accuracy, you monitor accounts for non-payment, delayed payment, overpayment, and other irregularities. You identify accounts that are past due, communicate and resolve customer questions, report issues or delinquencies to management and process incoming mail and recording daily deposits. After learning about our third-party payment portal, you promote this option to customers and eventually aid with onboarding. Other daily AR duties may include reviewing new account set up, completing responses to credit inquiries, and maintaining electronic documentation. Also, you use your excellent customer service skills as you answer inbound billing inquiries and prepare correspondence. You’ll find great satisfaction in helping keep our accounts receivable records accurate and up to date as well as serving our internal and external customers!

Qualifications:

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:

Required:

• Associates degree OR an equivalent combination of education and experience.
• 1-year experience as a Bookkeeper, Accounts Receivable Clerk, or similar position.
• Proficiency using email programs, internet browsers, and Microsoft Office Suite, particularly Excel and Word

Preferred:

• Bachelor’s degree in business, accounting, or related field.
• 3 years related experience
• Experience working in a wholesale or retail environment.

Business Effectives

• Knowledge of office equipment including computers, printer, copier, calculator, and scanner.
• Knowledge of accounting fundamentals sufficient to perform accounts receivable duties.
• Excellent written and oral communication skills appropriate for professional communication including phone, email and video.
• Skill in finding information using different types of resources.
• Excellent organizational skills.
• Ability to adapt to a wide variety of changing tasks and situations.
• Strict attention to detail and self-auditing.
• Ability to provide exceptional, consistent, quality customer service.
• Problem-solving skills: listening to, interpreting, and meeting the needs of others; diagnosing and rectifying problems.
• Skill in following through on commitments.
• Ability to multitask and skill in prioritizing work.
• Ability to follow operational process and communicate when inconsistencies are presented.
• Ability to work efficiently and with a sense of urgency.
• Maintains confidentiality of information.
• Keeps the company’s best interest in mind when considering or addressing issues.
• Ability to demonstrate considerable tact and diplomacy in dealing with others and to maintain relationships.

Personal Effectives

• Maintains ethical standards at all times.
• Maintains a professional personal appearance.
• Ability to maintain motivation and performance while accomplishing routine tasks.

Physical Requirements:

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Employees must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Physical Demands: While performing the duties of this job, the employee is required to sit for extended periods, use hands, reach with hands and arms, stoop, talk and hear.