Job Description:\n\n#ALLIESNEEDALLIES$2,500 SIGN-ON INCENTIVE BONUSFull Benefits Package offered, including:Competitive Pay12 Holidays per calendar year2 Personal Days - birthday and anniversary of employment10 Vacation Days per year (increases with tenure)10 Sick Leave Days per year10 Jury Duty Days100% Employer Contribution to: Health - Kaiser or Anthem, Dental, Vision401k Retirement Plan with a 50% employer match for the first 4%100% Employer-Paid Life and Accidental InsuranceEmployee Assistance Program (EAP) – for team members and dependents Additional benefits:Pet InsuranceSupplemental Life InsuranceDiscounts on movie tickets, amusement parks, travel, hotels, sporting events, shows, & more.Initial and ongoing training and professional development opportunitiesOpportunities for growth and advancementEmployee referral incentive - $1,500Public Service Loan ForgivenessCredit Union Membership AGENCY OVERVIEWEvery child needs a childhood. Allies for Every Child (Allies) exists to give at-risk children and children living in poverty the foundation they need to increase their life choices and lead fulfilling lives. For nearly 40 years, Allies has been providing thousands of at-risk children and their families with critical, high-quality child development and family wellness programs (including comprehensive early education and Early Head Start services), family strengthening interventions, foster care and adoption services, and a range of vital, integrated services, including mental health services, educational assessments, trauma and disabilities screenings/advocacy, nutrition services, dental and vision screenings, and pediatric health consultations. In 2024, Allies expanded its reach, serving even more children and youth in foster care and those transitioning to adulthood through Extraordinary Families, a program of Allies for Every Child. JOB SUMMARYThe Operations Manager supports agency-wide infrastructure through cross-functional project management, operational coordination, and systems maintenance. Reporting to the Chief Operating Officer (COO), this role works across departments and sites to ensure that operational systems, vendor relationships, policies and procedures, compliance documentation, and technology are consistent and well-maintained across all sites. The Operations Manager role is integral to Allies' organization-wide integration work and to ensuring the consistent implementation of operational systems that support high-quality services across all programs. Given the breadth of the role and its access to sensitive information, discretion and sound judgment are essential. The Operations Manager directly supervises assigned staff. Allies is in an active period of program growth, with significant facilities development ahead. The Operations Manager will be directly involved in planning for and supporting that work -- and as the agency grows, there is room for this role to grow with it. ESSENTIAL JOB DUTIESTo successfully perform this job, an individual must believe in and act in accordance with the Agency's mission/vision statements, adopted theoretical frameworks, and philosophy, and adequately carry out each essential duty. The requirements listed below reflect the knowledge, skills, and abilities needed. Reasonable accommodation may be provided to assist individuals with disabilities in performing the essential functions. In accordance with our "team" philosophy, the person filling this position may occasionally be required to carry out or assist with other tasks beyond the duties listed in this job description. Cross-Functional Operations & Project ManagementManage cross-functional operational projects that strengthen agency infrastructure and improve consistency across programs and sitesWorking closely with the COO, develop practical workplans, timelines, and deliverables for priority initiatives; maintain trackers and dashboards; provide regular status updates, flag risks, and bring the COO in when input or decisions are neededIdentify process gaps and propose practical improvements; implement approved solutions, document clear written procedures, and coordinate training and rollout so that changes are implemented consistently across the agency, and integrated into day-to-day practiceServe as a coordination point across departments, working with staff, program leadership, and the executive team to support follow-through on operational priorities Contract Administration & Vendor ManagementIn coordination with Finance and HR, maintain a comprehensive, organized contract file system so that others can readily access current scopes of work, compliance requirements, deliverables, reporting deadlines, and renewal dates.Manage vendor relationships: for assigned operational vendors (e.g., IT, equipment leases, software, building leases), serve as primary point of contact managing the full relationship lifecycle; for all other vendors, work with cross-ag