Summary/Objective:
In this role, the Operations Lead is under the direct supervisor of the Operations Supervisor/ Operations Manager. The Operations Lead is responsible for coordinating the activities of workers engaged with lifting, transporting, storing and loading materials and products by use of conveyors, industrial trucks or by hand.

Essential Functions:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Directs, coordinates and oversees warehouse personnel to ensure their time is utilized efficiently to achieve production, quality, sanitation and customer service standards.
• Ensures daily forklift safety inspections, and report any deviations are reported timely to the supervisor/manager.
• Ensures equipment is maintained according to company standards.
• Confers with management to coordinate flow of product and ensure all safety precautions are followed and taken.
• Enforces schedules and estimated labor hours required for effective completion of daily job assignments.
• Reports compliance of assigned teams in work areas to operational standards and initiatives.
• Participated in the recommendation of Kaizen activities to improve all aspects of the operations.
• Performs activities of workers supervised when required or other duties as assigned.
• Assist in maintaining the security of the warehouse.

Maintain the highest standards of safety, housekeeping and retain a clean, safe and secure work area.
Carries out the responsibilities in accordance with the organization’s policies and safety rules.

Responsibilities include: meeting goals and minimum standards of performance, training employees, assigning and directing work flow and the movement of associates based on business needs, addressing and elevating complaints and resolving minor problems with management assistance.

Assist other departments as needed
Performs other duties as assigned

Core Behaviors:
Demonstrate to comply with Custom Goods’ Core Behaviors:

• Servant Leadership
• Passion for Excellence
• Integrity
• Resilient
• Intense Safety Focus
• Trust

Required Education and Experience

• High school diploma or GED and two years’ related experience preferred.
• Must be able to communicate effectively orally and in writing
• Inspires the trust of others
• Works with integrity and ethically
• Computer literate in Microsoft Office
• Upholds organizational values

AAP/EEO Statement: Custom Goods, LLC is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information or any other protected status in accordance with all applicable federal, state and local laws.
This commitment extends to all aspects of Custom Goods’ employment practices including, but not limited to, recruiting, hiring, promoting, transferring, compensation, benefits, training, leaves of absence, termination, and other terms and conditions of employment.

Custom Goods is a full-service logistics and transportation company headquartered in Carson, California, providing dependable freight, warehousing, and brokerage solutions to businesses across the country. Built on a foundation of reliability and hands-on service, CG combines the agility of a growing company with the operational discipline of an industry leader.
From dock to delivery, our team manages every link in the supply chain including trucking, freight brokerage, warehousing, and distribution helping our customers move goods efficiently and on time, every time. We pride ourselves on building long-term partnerships rooted in trust, communication, and consistent performance.
At CG, our people are our greatest asset. Whether you're behind the wheel, working the warehouse floor, or supporting our operations from the office, you're part of a team that values hard work, safety, and getting the job done right. We invest in our people with competitive pay, opportunities for growth, and a culture where contributions are recognized and rewarded.
As we continue to expand our operations and footprint, we're looking for driven, dependable people to grow with us because at Quick Pick Express, our success is built by the peopl