Title: Front Office Tax Coordinator

Location: Sherman Oaks, CA, US (on-site)

Status: Full-time position (40 hours/week)

Compensation: Starting base pay between $23.00 - $25.00/hour w2 + Employee Benefits (Please note: Starting base pay amount is based on the extent of position-relevant experience)

About Tax Relief Helpers:

Tax Relief Helpers was established in 2010, and brings over 75 years of combined experience servicing our clients through a team of expert tax attorneys, CPAs, and IRS enrolled agents. We've helped countless individuals and businesses resolve tax debt issues, saving them millions of dollars in back taxes. Our team takes the reins, shielding you from the IRS's intimidating letters, threats of liens, and wage garnishment. We'll work tirelessly to stop these harassments, explore tax forgiveness programs, and ensure your back taxes are filed accurately.

Summary of Employee Benefits:

• Competitive compensation with opportunities for professional growth.
• Comprehensive benefits package, including medical, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Paid time off, sick leave, and access to an Employee Assistance Program (EAP).
• Employee discounts and subsidized gym memberships.

Position Overview:

We are seeking a professional, detail-oriented Front Office Tax Coordinator to serve as the first point of contact for our organization. This role combines customer service, administrative support, client intake, document coordination, and office operations within a fast-paced tax resolution firm. The ideal candidate is a a professional with strong interpersonal skills (a real "people person") who has professional experience working within a tax, accounting, financial services, or other professional office environment and enjoys building relationships while helping clients navigate important financial matters and supporting overall office operations.

We are seeking a detail-oriented, organized and collaborative Front Office Administrative professional to join our team! The ideal candidate will have between 2-5 years of hands-on professional experience as a Front Office Administrative professional, with hands-on experience and ownership of a variety of Front Office Administrative duties.

This role requires an individual who can effectively handle sensitive client documents, manage incoming and outgoing mail, coordinate vendor management tasks, perform data entry, and contribute to a collaborative team environment. We offer a competitive compensation package and opportunities for growth within our dynamic team.

Schedule:

• 8 hour shift (7:30am - 3:30pm PT)
• Monday to Friday (office is closed on weekends)

Key Responsibilities:

• Administrative Support: Serve as the first point of contact for clients, vendors, and any other office visitors either by phone, email, and/or in person. Provide assistance with general office duties, including scheduling, filing, and maintaining office records.
• Document Management: Organize, maintain, and securely manage confidential client files and tax records. Handle, organize, and securely manage these sensitive client documents using file management systems such as "Box."
• Mail Management: Process incoming IRS and state tax correspondence and route documents appropriately, including incoming and outgoing mail, ensuring proper documentation and timely distribution.
• Vendor Management & Coordination: Manage relationships with vendors, order supplies, and ensure timely procurement of office necessities.
• Data Entry: Accurately input, update, and maintain records in databases and document management systems.
• Reception Duties: Assist with front-office operations, including answering phone calls, greeting visitors, and directing inquiries appropriately.
• Collaboration & Communication: Supporting tax attorneys, CPAs, and Enrolled Agents with administrative and client service needs. Work effectively with all levels of staff and contribute to a