Invest Property Management is looking for someone amazing to live and work at Rush City Country Apartments!
Invest Property Management is based out of Saint Paul with properties throughout the metro, Menomonie, Rush City, and Wausau. We are a small team dedicated to property investment and customer experience.
If you have experience in Property Management, amazing! If you don't, we will train if you have what it takes and are up for a challenge.
tldr: You will be showing units, turning units, painting and performing light maintenance . You will be working within our software system to follow the processes and procedures we set out. Communication is key!
Summary:
On-site management 70 Apartments.
Expectations:
Self-directed and self-motivated. Prioritizes and sets deadlines. Assists others in prioritizing, setting deadlines, problem solving, etc. Requires a high level of initiative and a big picture focus.
Essential Duties and Responsibilities include the following.
Other duties and projects may be assigned.
Property Operations
- Personally inspect the property daily including the common areas such as parking lots, laundry, and grounds.
- Ensure that the property has sharp curb appeal and that all model and vacant units are market ready within the guidelines established by the head office.
- Process maintenance service requests for residents. Ability to perform light maintenance and turns is required.
- Prepare detailed and accurate property reports and submit all required reports, invoices, deposits, market surveys, etc., to corporate office by the expected deadline.
Leasing/Sales/Marketing Show and lease the properties.
- Answer phone calls; greet prospective residents, show apartments.
- Prepare market surveys of competitive properties in the area.
- Implement marketing and sales techniques that will achieve high occupancy and a favorable resident profile.
- Ensure all property signage and leasing materials are utilized effectively (may include brochures, balloons, banners, guest cards, newsletters, etc.).
Resident Relations Actively participate in maintaining good resident relations in the community. Ensure courteous and timely response to all resident requests and questions.
- Resolve complaints from residents.
- Take work orders from residents, assign to appropriate personnel or vendor and enter into management software.
- Serve as a direct contact for residents and vendors, and maintain good relationships with others in the industry.
Other Requirements:Some evenings, weekends, and holidays may be required.Equipment Issued:Expected to carry a company provided mobile phone.Company provided laptop and office.Competencies
To perform this job successfully, an individual should demonstrate the following competencies:
Technical Skills
- Analytical- Synthesizes complex or diverse information, can organize and process diverse financial and accounting information, collects and researches data, uses intuition and experience to complement data, designs work flows and procedures.
- Problem Solving- Identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, develops alternative solutions, works well in group problem solving situations, uses reason even when dealing with emotional topics.
Communications Oral Communication- Speaks clearly and persuasively in positive or negative situations, gives full attention to what others are saying without interrupting, take time to understand what is being said, and effectively expresses ideas and opinions.
- Written Communication- Writes clearly and informatively, edits work for spelling and grammar, varies writing style to meet different audiences, presents numerical data effectively, able to read and interpret written information.
- Customer Service Orientation– When dealing with internal or external customers - Manages difficult or emotional situations, responds promptly to customer needs or requests, solicits customer feedback to improve service, follow through on requests for service and assistance, and meets commitments.
- Teamwork & Collaboration- Balances team and individual responsibilities, exhibits objectivity and openness to others' views, gives and welcomes feedback, contributes to building a positive team spirit, puts success of team above own interests, supports everyone's efforts