Title: Resident Aide I (Hollywood)                                                         

FLSA: Non-Exempt/Part-Time, 16 hrs./week                                

Schedule: Saturday-Sunday, 3:00 pm – 11:30 pm                              

Pay Range: $21.00-$26.00/hr.                   

GENERAL SUMMARY

Under the supervision of the On-site Property Manager, the Resident Aide I will be responsible for monitoring client activities in a residential housing program to ensure compliance with program policies and expectations. The Resident Aide I is also responsible for ensuring client safety and the security and sanitation of the housing program. Experience working with diverse ethnic and cultural communities is a must, including, but not limited to, the following target populations: people of color; gay, lesbian, bisexual, transgender, and queer (LGBTQ+) individuals; individuals with limited English proficiency; undocumented immigrants; individuals with substance use disorders; and individuals experiencing homelessness, mental health conditions, or co-occurring disorders. The Resident Aide I must be comfortable in a setting that focuses on community behavioral and mental health.

PRINCIPAL DUTIES AND RESPONSIBILITIES

1.       Monitor and authorize entrance and departure of clients and employees to maintain security of premises.

2.       Monitor clients and conduct room checks; maintain records of client compliance of program rules; and report to clinical and case management staff, assisting as required.

3.       Ensure safe operations by reporting and correcting any spills, unsafe working conditions, or defective equipment.

4.       Maintain housekeeping; and verify all common areas, laundry areas and restrooms are clean and disinfected & fully operational; stock program supplies.

5.       Assist program staff during provision of services to clients, including meal preparation/serving, set-up for classes, meetings, recreation, and other Program events.

6.       Act as a role model, providing guidance on adhering to house rules and assisting with conflict resolution.

7.       Always interact with clients professionally.

8.       Interpret agency purpose and mission to the community.

9.       Other activities as required to conduct program and agency objectives.

10.   Regular attendance required; position will require flexible hours including evenings/nightshifts, weekends, and some holidays.

11.   Maintain and uphold Agency mission statement, values, policies, procedures, and principles.

MINIMUM QUALIFICATIONS – KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

1.       Experience with social services, residential housing.

2.       High school degree or diploma.

3.       Maintain a valid CA Driver’s License, car insurance, and reliable transportation.

4.       Great attitude and strong interpersonal skills; and ability to relate to individuals from diverse backgrounds.

5.       Ability to coordinate multiple projects and tasks simultaneously in a high-pressure work environment.

6.       Ability to master a wide-range of information, adapt, take initiative, and work in a team-centered environment.

7.       Maintain and uphold Agency mission statement, values, policies, procedures, and principles.

8.       Verification