About Fedcap PACE

At Fedcap PACE, we believe every individual deserves access to meaningful opportunities that lead to economic independence and long-term success.

Our team works alongside community organizations, educational institutions, employers, training providers, and support service partners to help participants overcome barriers, gain skills, and achieve sustainable employment.

As a Community Partnerships Supervisor, you'll play a critical leadership role in building those connections and ensuring participants have access to the resources and opportunities they need to thrive.

Build Partnerships That Change Lives

Are you passionate about community engagement, workforce development, and creating opportunities for individuals facing barriers to employment?

As the Community Partnerships Supervisor, you'll lead a dynamic team responsible for developing strategic partnerships that connect participants to:

• Education and training opportunities
• Community service placements
• Internships
• Wraparound support services
• Career advancement pathways

This role is ideal for a collaborative leader who enjoys relationship building, coaching staff, improving systems, and creating measurable impact within the community.

What You'll Do

As a key member of the PACE leadership team, you will oversee partnership development, team performance, and participant engagement strategies that support successful employment outcomes.

Leadership & Team Development

• Supervise and mentor a team of Community Service Coordinators, Education & Training Coordinators, and Support Services Consultants.
• Establish clear goals, expectations, and performance standards.
• Provide ongoing coaching, professional development, and performance management.
• Foster a culture of collaboration, innovation, accountability, and service excellence.
• Support hiring, onboarding, training, and retention efforts.

Partnership Development & Community Engagement

• Build and strengthen relationships with educational institutions, training providers, community organizations, and support service partners.
• Develop and maintain Memoranda of Understanding (MOUs) and partnership agreements.
• Expand opportunities for participants through new partnerships and community collaborations.
• Identify emerging labor market trends and training opportunities that align with participant goals.

Program Operations & Client Success

• Ensure participants have access to appropriate education, training, internships, community service opportunities, and supportive services.
• Conduct regular case conferences to address participant engagement and barrier-removal strategies.
• Collaborate with internal teams to address service gaps and improve participant outcomes.
• Support innovative strategies that increase engagement, retention, and progression.

Performance & Compliance

• Monitor program performance, retention outcomes, and partnership effectiveness.
• Ensure timely and accurate documentation in SEAMS and Fedcap CARES.
• Prepare reports and maintain compliance with NYC HRA contractual requirements.
• Address participant concerns and service issues promptly and professionally.
• Utilize data to identify trends and drive continuous improvement.

You're a Great Fit If You Have

Education & Experience

• Bachelor's Degree in:
• • Human Services
  • Social Work
  • Vocational Rehabilitation
  • Workforce Development
  • Education
  • Public Administration
  • Or a related field
• At least 2 years of:
• • Supervisory or management experience
  • Workforce development, case management, or human services experience
• Experience supporting:
• • Public assistance recipients
  • Individuals experiencing homelessness
  • Justice-involved individuals
  • Individuals with disabilities
  • Individuals facing barriers to employment
• Bilingual English/Spanish preferred

What Makes You Successful

• Strong leadership and team-building abilities
• Exceptional relationship management and partnership development skills
• Excellent verbal and written communication skills
• Strong organizational and project management skills
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency