Community Health Care Manager  One (CHCM’s) work with members enrolled in Medicaid to coordinate care and to connect them with essential community resources through partnerships with local physical and behavioral health providers. CHCM’s aim to enhance individual health outcomes and the overall healthcare experience by identifying each person's health and wellness goals and improving their ability to navigate the healthcare system while also working to reduce high healthcare utilization costs. The CHCM One is position provides opportunity to learn care management and gain knowledge for future growth opportunity.  Community Health Care Manager  One report to the Community Health Care Management Supervisor.

Knowledge / Skills / Abilities 

·         Skills to communicate and interact appropriately and respectfully across multi-cultural differences.

·         Strong critical thinking and problem solving abilities.

·         Strong verbal communication skills (both over the phone and in-person).

·         Basic Business writing skills.

·         Strong customer service skills.

·         Ability to multi-task, prioritize, and ability to handle multiple priorities while meeting deadlines.

·         Computer skills including Microsoft Office (Outlook/Excel/Word), state administered data collection. systems, and other programs as needed or requested. 

·         Experience working with EMRs preferred.

·         Experience partnering with local and regional health and human service resources preferred (not required).

·         Experience working with Medicaid and Medicare preferred (not required).

·         Ability to effectively engage  and build rapport in a variety of medical, behavioral health, justice involved, substance use, and homeless situations.

·         Strict Confidentiality required.

·         Bilingual preferred (not required).

·         Reliable transportation and a valid driver license and insurance

Education or Formal Training

·         HS Graduate or GED required

Licensure/Certifications

·         Valid Colorado Driver License and Insurance required.                                                                                                                                                         

Work Environment Physical Requirements

·         Annual Influenza vaccination required for all employees

·         Frequent contact with the public by phone and in person

·         Sitting for periods of time while utilizing a PC or laptop

·         Standing for periods of time on uneven ground at times

·         Walking for periods of time on uneven ground at times

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