REPORTS TO: Maintenance Supervisor

POSITION OVERVIEW:

The Maintenance Assistant provides support and is accountable for delivering on our commitments to our residents. This includes quality move-ins, residential satisfaction, expedited service, and personal attention to the resident.

DUTIES AND RESPONSIBILITIES:

MLDC Management team members exceed expectations by going above and beyond to perform any reasonable task/request that is consistent with fulfilling company objectives. Conduct all business in accordance with company policies & procedures, EPA regulations, O.S.H.A. regulations, Texas anti-entrapment laws, and all other laws pertaining to apartments.

FINANCIAL

·       Works with Maintenance Supervisor to determine maintenance budget.

·       Submits all vendor/contractor invoices to Community  Manager for approval and submission to the Accountant.

KEY FUNCTIONS

·       Prepares Market Ready apartments, which may include painting, carpet repairs, cleaning, general repairs, housekeeping duties, and any necessary duties to provide our residents with that quality move in experience.

·         Responds to resident requests in a timely manner and with a professional attitude.

·       Has knowledge of maintenance functions such as plumbing, HVAC, basic electric, general carpentry skills, painting, and snow removal (if applicable).

·       Maintains grounds, pools/ hot tubs, common areas, and dog park amenities to keep clean, operational, and safe for our residents.

·       Reports any maintenance concerns on vacant units, models, and common areas, to the Lead Maintenance.

MAINTENANCE & SAFETY

·       Ensure that the appearance and physical aspects of the community exceed MLDC established standards by physically walking/inspecting the property daily, making repairs & submitting report to the Maintenance Supervisor as needed.

·       Must immediately notify the Community Manager of any illegal conduct by a vendor, resident or employee.

·       Accompany outside vendors on service request calls for occupied apartments when necessary.

·       Interpret company policies to workers and enforces safety regulations

·       Schedule & perform all preventative maintenance as well as “special projects” list

OTHER RESPONSIBILITIES

·       Performs maintenance as scheduled by the Lead Maintenance.

·       Knowledgeable of state, local, and federal fair housing laws.

·       Performs duties as assigned, in a timely manner.

·       Delivers superior customer service and always represents the company in a professional manner .

·       Maintains and safeguards all company tools and equipment.

·       Perform any other related duties as required or assigned.

GENERAL

·       Perform any additional duties/tasks and meet deadlines to exceed expectations assigned by the Community Manager and/or Assistant Manager.

QUALIFICATIONS AND REQUIREMENTS:

This position requires appropriate experience in on-site property management and demands certain things physically in order to be able to fulfill its purpose.

EDUCATION/EXPERIENCE

·       High School Diploma, or general education degree (GED),

·       One to three months related experience, and/or training or equivalent combination or education and experience

SKILLS/APTITUDES/COMPETENCIES

Communication/Language

·       Ability to read and comprehend instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.

Mathematical

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