Summary

Under the supervision of the Clinical Program Manager III, the Housing Navigator will provide housing and case management support services to the clients living in our Hollywood Interim housing program.  Housing support services will include assisting with applications for housing-related services, providing referrals and resources, coordinating referrals, maintaining case notes, and conducting follow-up; performing related administrative tasks; and managing local affordable housing resources information. Must be able to work with diverse ethnic and cultural communities, including but not limited to, the following vulnerable populations: communities of color, queer, gender non-conforming LGBTIA+, monolingual or limited English speaking-undocumented immigrants and refugees, massage parlor workers, people living with or at risk for HIV/AIDS and STIs, people experiencing substance use disorders, homeless, the chronically unhoused, folks recently released from incarceration, victims of human trafficking, of varying ages and socioeconomic status.

 This is a full-time position requiring flexible hours, including evenings and some weekends.

Essential Functions

1. Assist clients with applications for housing-related services and permanent housing placement.
2. Assist clients with getting matched for housing.
3. Gather all needed documents/documentation.
4. Provide information and referrals regarding services available.
5. Determine eligibility, calculate income allowances, assets, and rent and perform data entry and/or continued eligibility assessment.
6. Develop relationships with other community providers to facilitate an effective referral system.
7. Remain familiar with current U.S. Department of Housing and Urban Development federal regulations as related to Section 8 housing.
8. Work with client case managers and other care providers to ensure appropriate care coordination.
9. Facilitate and mediate communication between client and landlord.
10. Coordinate permanent supportive housing.
11. Research credible & potential permanent, supportive housing such as Board & Cares, scattered sites, etc.
12. Meet with potential housing sites.
13. Other projects as assigned to meet program and agency mission, goals, and objectives.
14. Attend regular staff meetings and provide updates on programmatic activities.
15. Ability to work overtime and perform duties during weekends, holiday, and evenings when required.
16. Regular attendance is required.
17. Maintain and uphold Agency mission statement, values, policies, procedures, and principles.

18.   Other activities as required to conduct program and agency objectives as needed.

Minimum Qualifications - Knowledge, Skills and Abilities Required

1.       BA/BS in social work, human services, or equivalent; OR three years of work experience in direct service in housing as a Case Manager with homeless clients  or clients with other chronic illnesses.

2.       Knowledge and demonstrated experience in working with people living with HIV/AIDS, as well as impoverished and underserved communities and groups.

3.       Experience working with diverse ethnic and marginalized communities is a must, including, but not limited to the following populations: people of color; gay, lesbian, bisexual, transgender, gender non-conforming, and questioning individuals; clients with limited English proficiency; undocumented immigrants; substance users; and homeless persons, of varying ages.

4.       Strong interpersonal skills and ability to relate to a variety of cultures, languages, and educational backgrounds.

1. Maintain and uphold Agency mission statement, values, policies, procedures, and principles.

6.       Demonstrated experience and knowledge of Microsoft Office programs (Word, Excel, Outlook, and PowerPoint).

1. Maintain a valid CA driver's license, auto insurance, and reliable transportation.
2. Verification of employment eligibility and background check.
3. Updated tuberculosis test (annual requirement) – read, reviewed, and dated by a clinician.

Preferred Qualifications - Knowledge, Skills, and Abilities

1. Experience working in a non-profit community-based organization.
2. Bilingual in English and another County threshold language (e.g., Spanish, Korean, or Mandarin).

Supervisory Responsibilities

1.    &nbsp