Scope and Purpose of Position

In accordance with the Agency’s mission statement, policies and procedures, professional Code of Ethics, State of Michigan licensing and Council on Accreditation standards; the Care Path Navigator serves primarily as the point of contact for care planning, coordination, and progress monitoring for residents of the transitional housing continuum. 

Tasks of the Position

·         Engages each resident upon admission into the transitional housing continuum and provides welcome information, a handbook and additional resources. 

·         Partners with each resident to assess needs during their admission into the transitional housing continuum. 

·         Develops individualized care paths for each resident based on services and resources needed.

·         Connects residents to services as identified for support readiness for permanent housing.

·         Maintains regular contact with each resident and encourages residents through relationship development to focus on positive efforts toward their future. 

·         Responsible for all care planning needs, coordination with internal and external resources and progress monitoring.

·         Responsible for all case management efforts and timely documentation.

·         Assists each resident with support development as they work through housing permanency planning.

·         Works collectively with the Quality Department and other agency partners in developing and reporting relevant outcomes to delivering successful services. 

·         Work with community partners to build resources for transitional housing continuum.

·         Strengthening referral pipelines and support through community engagement.

·         Attends team meetings as designed.

·         Works collectively with other transitional housing continuum team members in the best interest of each resident.

·         Provide assistance with additional referrals to external services as desired.

·         Plans and organizes work to meet all job requirements according to Vista Maria standards, various funding contracts, and professional standards.

·         Performs all other duties as requested by the Clinical Program Manager keeping within the scope of this position, or as professional development.

·         Stays informed on current practices relevant to this population, uses education and training resources and opportunities to ensure continued professional competence.

Supervisory Responsibility

None

Knowledge/skills/abilities

• Demonstrated computer literacy skills as required.
• Demonstrated ability to interact positively in a culturally diverse environment.
• Effective organizational and communicative skills (both written and verbal).
• Demonstrated effective time management skills.
• Ability to work independently or in a team environment as needed.
• Demonstrates personal and professional integrity and demeanor in accordance with Vista Maria standards and expectations.
• Previous experience with survivors of human trafficking and the veteran population.

Qualifications (Education / Training)

Minimum Required

• Bachelor’s degree in any human service-related field from accredited university or college.
• Two (2) years’ experience working with the homeless population, transitional living, or residential care in some capacity.
• Computer literacy with demonstrated knowledge of information technology.
• Valid Michigan driver’s license without relevant restrictions.

Preferred

·         Master’s degree in any human