Fiber Optic Test Technician

Preface:

CBM of America, LLC. is committed to building a communications technology solutions company consisting of innovative, dedicated and passionate professionals, who are intensely focused on delivering complete customer satisfaction. Our intention is to build a reputation that is second to none for always meeting or exceeding customer expectations by delivering every product, and every service, on time with the highest quality possible. To build a company that always keeps its promises.

Summary:

The Fiber Optic Test Technician will have experience installing equipment in a variety of environments including: Central Office, Data Center, and Optical Transport equipment. The ideal candidate will have will have fiber optic testing and troubleshooting experience. The candidate will be responsible for all of the field-testing process under the direction of an installation supervisor. The candidate will be responsible for providing continuous updates to the management team about milestones, site arrival, work completion, site departure, and any delays/obstacles that are jobsite related. The candidate will also provide timely progress updates on the overall project, and relay any pertinent information to the customer/installation supervisor, via project management software. The candidate must be willing to travel nationwide.

Duties and Responsibilities:

● To perform all Fiber Optic Tests:

○ Optical Time Domain Reflectometry (OTDR)

○ Optical Return Loss

○ Optical Power Loss

● Maintain tools assigned to the job as well as monitor tool calibration requirements.

● Preparation and submission of daily reports to the installation supervisor.

● Assigning specific tasks to lower level installers assigned to his/her team, and monitoring their work for efficiency, quality, and safety.

● Work with supervisor for scheduling.

● Responsible for the accuracy in the test results by verifying data from opposite end before leaving the site.

● Coordinate timing and procedures of doing testing within the customer’s maintenance window (with Installation supervisor), if applicable.

● Responsible for the accuracy of all the test parameters required by the customer.

● Completes quality assurance on all reports to check the data for errors and inconsistencies.

● Responsible for overall safety, quality, and efficiencies of his/her crew.

● Interfaces with customer representatives while on site.

● Provides technical support for customer contacts and Technicians on request.

● Implement and integrate the node-to-node by OTDR trace, power trace, resolving OSP issues, and high reflecting issue.

● BER Testing over all deployment to build the 100G circuit on new system to ensure proper testing of entire system.

● Should have experience in photonics, power audits and signal flow.

● Perform hardware testing, such as power verification, device provisioning and system tests.

● Perform inventory of all job-related materials.

● Ensure project deadlines, timely service and quality standards are met.

● Produce test reports and analysis documents.

● Maintain on-site job records and administration tracking.

● Apply logical troubleshooting procedures to network services including logical fault isolation on network equip, carrier circuitry, CPE, customer wiring, and customer hardware and software applications to customer satisfaction.

● Become proficient with internal project management software as it applies to tracking all aspects of order flow.

● Work closely with the Engineering and Project Managers to ensure customer satisfaction.

● Meet or exceed customer and internal documented acceptable levels of quality.

● Performs other related duties as assigned by management.

● Nationwide travel up to 100%.

● Adherence to training, safety, and compliance requirements.

Credentials and Experience:

● Requires experience in Data Center/PoP/CO/Optical transport installation/test & turn-up experience.

● Must have in-depth knowledge of testing and cleaning optical fibers.

Knowledge, Skills, and Abilities:

● Proficient in the use of Fiber Optic test equipment from various manufacturers – EXFO, VIAVI, and others.

● Efficient use of any and all fiber cleaning kits.