Job Description
Roving Leasing Agent (East Side)Location: East Side Portland, OR (Happy Valley, Clackamas, Gresham, Troutdale)Company: Carla Properties, Ltd.Pay: $23.00 – $25.00/hr DOE + $1,000 sign-on bonus, payable after completing 6 months of employment.Schedule: Full-time, Thursday–Monday (Tues/Wed off), Weekdays 9am–6pm, Weekends 9am–5pmWhy Carla Properties?Carla Properties, Ltd. is a locally-owned leader in multifamily property management, with over 2,100 units in the Portland Metro area and a 55+ year legacy. We offer a supportive, growth-oriented environment, promote from within, and provide robust training and benefits. Our team is passionate about delivering quality housing and exceptional service to our residents.What You'll DoAs a Roving Leasing Agent, you'll be the face of Carla Properties at our East Side communities, providing coverage and extra support where needed. Your day will be dynamic-greeting visitors, guiding prospects, supporting leasing activities, and ensuring our properties shine. You'll collaborate closely with Resident Managers and help maintain high occupancy and resident satisfaction.Key Responsibilities:Welcome and inform prospective residents about our communitiesGuide prospects through applications, rental agreements, and move-in processesAccurately enter data and generate reports using Yardi Voyager & Tenant TechResolve resident issues with professionalism and careOversee office workflow, process move-in/move-out paperwork, and manage rent collectionConduct property inspections and coordinate maintenance as neededSupport and motivate onsite staff, assist with hiring and training as requestedEnsure compliance with Fair Housing Laws and Carla Properties' policiesMaintain property appearance and safety standardsWhat We're Looking For4+ years of leasing experience (multifamily preferred)Excellent customer service and sales skillsProficiency with computers, MS Office, and ideally Yardi/Tenant TechStellar attention to detail and organizational skillsAbility to work weekends and a flexible, roving scheduleProfessional, dependable, and confident communicatorAbility to lift 25 lbs, climb stairs, and perform office/onsite dutiesBenefitsEmployer-paid medical insurance (employee)Optional dental insurancePaid holidays, sick & vacation time401k with employer match (up to 4%) and immediate vestingEmployer-paid short-term & long-term disability, group life & AD&D insuranceEmployee discounts for apartment homes and storage garagesPosition SummaryAs a Roving Leasing Agent, you will provide coverage and support to our East Side apartment communities. You'll be the welcoming face for visitors, guide prospects through the leasing process, and ensure our properties are well-maintained and our residents are satisfied. You'll work closely with Resident Managers and play a key role in maintaining high occupancy and resident satisfaction.Key ResponsibilitiesCustomer Service & LeasingGreet visitors and provide information about the communityGuide prospects through applications, rental agreements, and move-in processesExplain rental policies and answer questions about the property and areaCollect rent and other payments, deliver keys, and handle move-ins/outsResolve resident issues professionally and coordinate with maintenanceAdministrativeMaintain office operations and perform data entryComplete weekly, monthly, quarterly, and annual reportsProcess move-in/move-out paperwork and post noticesProperty Appearance & MaintenanceConduct property inspections and ensure apartments are "rent ready"Oversee the appearance of all property amenities and common areasResident RelationsInteract with residents in a professional, friendly mannerEnsure compliance with Fair Housing LawsStaffing SupportAssist with hiring, training, and supervising staff as neededSupport daily workflow and on-call emergency schedulesBudget & SafetyFollow purchasing guidelines and manage stock controlAdhere to safety protocols and perform light physical tasks as requiredAbout Carla PropertiesCarla Properties is a locally-owned business that has been in the property management field for more than 55 years. We manage over 2,100 multi-family housing units located in the greater Portland Metropolitan Area. Carla Properties offers a style of living that brings together exceptional locations with apartment communities designed to meet our residents' every desire. Many of our communities are conveniently located near shopping, banking, transportation, and prominent industries. We take excellent care of our apartment communities, our residents, and our employees.At Carla Properties w