**Job Title** Quality Assurance Associate - 1st Shift **Job Category** Quality **Job Description** **JOIN OUR FIRST SHIFT TEAM AS A QUALITY ASSURANCE ASSOCIATE** At HYMH, we're committed to delivering **the right part, to the right place, at the right time** -and we need dedicated team members to make it happen. As a **Quality Assurance Associate** , you'll play a critical role in ensuring our customers receive the quality and service they expect. **Shift:** First Shift - 7AM - 3:30PM EST **What You'll Do:** + **Customer Care:** Deliver results and provide an optimal customer experience. + **Maintain Quality & Safety:** Identify non-conformities, keep the warehouse clean and organized, adhere to 5S principles, and follow all safety procedures. + **Support Team Objectives:** Maintain flexibility to support shifting departmental needs, including helping in different areas of the warehouse when required to ensure timely task completion. + **Operate Equipment:** Safely operate forklifts and other machinery; maintain a valid Forklift Operator's license; change batteries and propane tanks as needed. + **Critical Decision-Making:** Comfortably make decisions on allowable deviations, disposition of non-conforming material and help investigate cause for defects. + **Part Returns:** Process all types of part returns, recognizing importance of completion for our dealers. + **Auditing:** Perform audits on a variety of processes throughout the warehouse and collaborate with management to explain errors and set expectations. + **Meet Performance Expectations:** Achieve productivity requirements while focusing heavily on accuracy and quality by demonstrating problem solving, critical thinking, and collaboration. + Perform other related duties as assigned. **What We're Looking For:** + Strong teamwork, communication (written and verbal), and critical thinking skills. + Safety-focused, detail-oriented, and results-driven with the ability to work independently. + Familiarity with warehouse policies and standard operating procedures. + Comfortable using technology (RF device, tablet, computer, etc.). + Experience with Sit Down, Stand Up, Reach, and Order Selector equipment-or willingness to learn. + Ability to read blueprints, engineering drawings and other instructions while using related tools and measuring devices to qualify parts. + Develop proficiency in necessary programs required to perform department tasks. **Physical Demands** + Lift up to 50 lbs and perform repetitive movements for extended periods. + Reliable vision (with corrective lenses if needed). + Comfortable working at heights up to 30 feet and rotating through multiple work areas. **Education:** + High School Diploma or equivalent required. + Must complete the Introduction to Inspection training curriculum within 60 days. **Why HYMH?** We live by our **HYCare philosophy** -putting people first, prioritizing safety, and striving for excellence in everything we do. Join us and be part of a team that values integrity, collaboration, and innovation. **Job Type** Permanent **Time Type** Full time **Work Hours** 40 **Travel Required** None **Primary Location** HY US Avon, IN **Address** 10144 Veterans Dr **Zip Code** 46123 **Field-Based** No **Relocation Assistance Available** No **We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.** **EOE/Minorities/Females/Veterans/Disabled**