We are seeking several Network Technicians with strong handson experience in racking and stacking network devices, cable patching, physical layer troubleshooting, equipment disposal, and Cisco/Avaya IP phone installation and support.

This role supports facilities operations, site security, and project-based work. Technicians must be motivated, selfdriven, and committed to delivering highquality results with a focus on customer satisfaction.

• Hourly rate based on experience and technical skill level

• Fulltime role with potential for permanent hire after 6 months

• Multiple shifts available to support 24/7 operations

• Client addendum applies and will be provided at offer stage

• Patch cabling between network equipment and customer network environments

• Install power cables within racks, cabinets, and closets

• Install, troubleshoot, and deinstall network hardware

  • Swap devices such as phones, computers, cables, boards, edge routers, switches, etc.

  • Install, troubleshoot, and remove Network General remote Sniffers

• Complete complex Move/Add/Change (MAC) requests within defined SLAs

• Serve as an onsite interface between customer personnel and management

• Provide hardware breakfix support for network infrastructure

• Perform onsite callthrough, data, voice, website, and security testing

• Conduct backup testing to confirm systems are properly connected to the customer network

• Support carrier circuit testing

• Assist with facilities-related tasks:

  • UPS/power restoration

  • Water-related issues

  • Emergency cooling restoration

  • Fire suppression activities, restoration, and postevent support

• Support inventory management:

  • Receive and tag inventory

  • Track spares (crash kits)

  • Order inventory

  • Update inventory records

  • Prepare and return damaged equipment

• Coordinate with associates and centralized project/operations/MAC management as needed

• Proficiency with technical tools: Sniffers, BERT testers, cable testers, fiber testers

• Experience working in communications closets

  • Ability to perform rackandstack activities

  • Ability to safely lift heavy equipment

• Strong understanding of cable patching processes and procedures

• Familiarity with 66block and 110block crossconnect methods

• Basic knowledge of data communications networking

  • Ability to assist with troubleshooting

  • Understanding of network terminology

• IP phone experience:

  • Ability to program Cisco phones

  • Ability to install Avaya phones

  • Ability to troubleshoot both Cisco and Avaya phones

• Strong interpersonal communication skills

  • Ability to explain technical issues clearly to customers

  • Ability to interpret customer concerns and drive resolution

• 5 years of experience in data communications

• Basic knowledge of Cisco phones, switches, and routers

• Basic understanding of LAN/WAN networking

• High school diploma or equivalent required