Apply now to join FAU, where tomorrow begins. For more information on everything FAU has to offer, please visit www.fau.edu/jobs. Note: Current FAU employees must apply as an internal applicant by logging into their existing Workday employee account. Position Summary: Florida Atlantic University is seeking an Operations Coordinator. - Boca Raton, FL. The Operations Coordinator is a 12-month full-time, live-in staff member supervised by the Assistant Director of Residential Education. The Operations Coordinator is an integral part of the Residential Education team, which ensures the development of a 450-675 bed residential community that fosters a sense of community, learning, and well-being. The Operations Coordinator supervises 18-20 Front Desk Staff and implements a residential curriculum to promote student learning and engagement. On-call responsibilities on a shared rotation supporting 4,700 residents Summary of responsibilities: + Manage and supervise two 24-hour desk operations. + Interview, select, train, supervise, and evaluate Front Desk Staff student employees. Responsible for scheduling, timekeeping, tracking, and approval of student employee hours. + Maintain key control/inventory. + Responsible for processing charges to student accounts related to room damage, key charges, etc. + Coordinate space changes and occupancy verification processes, in consultation with the Assignments and Contracts team. + Assist with hall opening/closing procedures. + Contribute to a comprehensive assessment plan and utilize data to make evidence-based enhancements to programs and services. + Interpret and ensure compliance with departmental and university policies, guidelines, and other relevant regulations. Educate staff and students to enforce policies. + Maintain positive working relationships with custodians, maintenance specialists, and other facilities personnel. + Communicate with facilities staff and immediate supervisor on building needs and preventive maintenance projects. + Facilitate fire drills, conduct routine facilities inspections, and assist with monitoring work orders and communication regarding work order status. + Serve as a customer service representative of the department and university. Communicate with residents about housing concerns. + Coordinate and ensure proper use of residential spaces for programs and activities. Monitor fitness/computer equipment, if applicable. + Review desk shift reports daily and provide necessary follow-ups. + Participate in department meetings, staff meetings, committee meetings, and one-on-one meetings. + Coordinate summer operations for summer camps, including facility readiness and check-in/out procedures. + Assist with summer projects such as staff training, program review, assessment, manual review, procedural guidelines, etc. + Engage in professional development opportunities and continuous learning. + Support university-wide initiatives and events. + Fiscally responsible for the use of a university purchasing card. + Serve as a Campus Security Authority and as essential personnel. + Serve on an on-call rotation and assist with emergencies and crisis response. + Performs other job-related duties as assigned. FAU Benefits and Perks If Benefits & Perks are important to you, then FAU is the place to be! Working at FAU has its perks ! In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, FAU offers: + Excellent benefit packages including Medical (PPO/HMO $50 per month single & $180 per month family), Dental, Vision, Life Insurance, Flexible Spending plans, Employee Assistance Program (EAP) and much more. + State retirement options including tax-deferred annuities and Roth 403(b) plans. + State employees Public Service Loan Forgiveness (PSLF) (https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service) program. + Sick Leave Pool Program. + Paid time off (eligible employees) including vacation and sick leave, 1 personal day, 9 paid holidays, and paid winter break (at President's discretion). + Paid Community Engagement Volunteer Service Day (https://www.fau.edu/hr/documents/community-engagement-volunteer-leave4-2015.pdf) + Employee Educational Scholarship Program (EESP) for eligible Staff/Faculty - Tuition assistance after 6 months of full-time employment. For in-unit faculty, the EESP program may be extended to spouses and dependent children (eligibility rules apply). For details on FAU's amazing offers visit us at https://www.fau.edu/hr/benefits/index.php Explore Living in Palm Beach County The goal is to provide local employers and new employees in the area a comprehensive guide with places to live. View it here: Discover Housing Resources in Palm Beach (https://bdb.org/data/housing/) Minimum Qualifications: A master's degree from an accredited institution in an appropriate area of specializat