Job Overview -The Community Property Manager is an integral part of the leadership team reporting directly to the Regional Manager, CFO and Chairman. A successful team member will be a dedicated professional with an "owner executor" mindset who will take complete ownership of the portfolio's operational success and profitability. If you are a disciplined, results-oriented leader with a passion for real estate, we invite you to apply. Required to live onsite at the property.
Responsibilities and Duties
- Independently manage the day-to-day operations of a 721 unit property ensuring the property is well maintained and fiscally sound.
- Staff & Resident Relations: Serve as the primary point of contact for residents and vendors. Mentor the site teams, address inquiries, resolve issues promptly and professionally, and cultivate a positive working and living environment to ensure high satisfaction and retention.
- Leasing and Marketing: Work with site teams and corporate to proactively market and lease vacant units to qualified residents.
- Maintenance and Vendor Management: Coordinate with our facilities manager and the site team to address maintenance issues with a focus on resolving issues and reducing costs. Support the bids process and ensure all projects are completed on time, within budget, and to the highest quality standard.
- Financial Management: Oversee budgeting and financial forecasting for your portfolio using Yardi and other tools. Track property income and expenses and generate performance reports.
- Property Inspections: Conduct regular and thorough inspections of all properties to ensure compliance with safety regulations and the high standards of Helix Real Estate Management, Inc.
- Owner's Mentality: Embody our "owner executor" philosophy. Proactively identify and implement strategies to enhance property value, increase revenue, and optimize operational efficiencies, keeping an open, honest, collaborative and transparent line of communication.
- Requires full-time residency at the subject property
Qualifications and Skills
- A minimum of 5 years of experience in property management, with a proven track record of successfully managing a multi-property residential portfolio.
- Software Proficiency: Strong, hands-on experience with Yardi, Google workspace, Excel is also essential
- AI Adoption: Must be comfortable working daily with AI to help solve problems, draft notices, implement automations and improve efficiency.
- Work Style: Must be highly disciplined, organized, and capable of working effectively with multiple teams.
- Location & Transportation: Reside within a reasonable commuting distance of the core portfolio properties. A valid driver's license, reliable and presentable vehicle, and proof of auto insurance are mandatory.
- Legal Knowledge: Strong understanding of California and San Francisco landlord-tenant laws and fair housing regulations.
- Communication: Exceptional written and verbal communication skills.
- Problem-Solving: A demonstrated ability to troubleshoot issues, think critically, and make sound decisions independently.
Responsibilities and Duties
- Full Property Oversight: Independently manage the day-to-day operations of a high-volume multi-family community in San Francisco, ensuring it is well-maintained and fiscally sound.
- Leasing and Marketing: Collaborate with leasing staff and corporate to ensure maximum occupancy. Analyze traffic and conversion trends and implement strategies to maintain competitiveness in the San Francisco rental market.
- Vendor and Project Management: Oversee all maintenance activities and vendor relationships. Coordinate capital improvement projects, manage the bid process, and ensure timely, high-quality completion of work within budget.
- Financial Management: Develop and manage annual budgets. Monitor property income and expenses, track variances, and generate financial reports using Yardi and Excel. Identify cost saving opportunities and drive NOI growth.
- Legal Compliance: Ensure strict adherence to California landlord-tenant laws and San Francisco specific regulations, including Rent Board requirements, just cause eviction rules, and rent control compliance.
- Reputation & Retention: Oversee resident communication platforms and online reputation management. Implement programs to increase resident satisfaction, renewals, and community engagement.
Qualifications and Skills
- Experience: Minimum of 3-5 years in property management, with a proven track record managing