Do you have a passion for helping others and a talent for languages? We're looking for a skilled ASL interpreter to join our team and bridge communication gaps in healthcare settings nationwide!
Imagine this: You work from the comfort of your own home, using your skills to provide vital interpretation services for hospitals, clinics, and more. Our flexible schedule allows you to set your own hours, giving you the work-life balance you crave.
Schedule: Monday to Friday (flexible start times)Responsibilities:
•Adhere to the company quality policy and promote customer service by supporting our clients.
•Interpret between American Sign Language and English for hospitals, clinics, and medical facilities nationwide and some non-classroom, educational settings.
•Accurately and completely interprets conversations between providers and consumers.
•Establishes and maintains quality customer service and positive interaction with all users.
•Maintain strict confidentiality by HIPAA policies and standards.
•Maintain professionalism through appearance, attitude, and posture.
•Good customer service and problem-solving abilities.
•Ability to adjust to changing technologies and policies.
•Work effectively in a fast-paced, dynamic environment.
•Access to dedicated HIPAA-compliant office/workspace.
•Adhere to the company quality policy and promote customer service by supporting our clients.
•Other duties as assigned.
Requirements:
You must meet these experience, education, and clarification requirements to be eligible to apply.
•High school diploma or GED
•RID Certification: Must have NIC, CI/CT, or CSC certification and be listed within the Registry of Interpreters for the Deaf, Inc. or BEI
•Minimum of five years of remote medical interpreting experience
•Medical terminology knowledge
•Exceptional customer service skills and interpersonal skills
•Documented fluency in English and American Sign Language
•Obtain a qualifying score on company medical interpreting assessment of Level 3 or higher (Professional Performance)
•Equal command of Medical/Educational and Social Service terminology in English and ASL
•Experience learning proprietary and used company software
•Critical thinking skills and a “teamwork mindset.”
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This job is Fully Remote.
Download the Sparks Group mobile app from Apple App Store or Google Play.
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Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.