Office Administration
Hours 8:30 am – 5:00 pm
Compensation: 17.00 per hour
Background and drug screening required
Qualifications
High School Diploma Required
AAS in Management Business or Finance preferred
A minimum of one year customer service/insurance related experience or the equivalent combination of education and experience.
Basic knowledge of Microsoft Office Strong written and verbal communications skills Analytical and mathematical skills Strong prioritization and organizational skills Multi-tasking abilities versatility and ability to operate in a fast-paced high-volume environment Property & Casualty insurance license is a plus
Job Summary
Responsible for daily processing / data entry / validation of records and maintenance of new and existing insurance accounts Maintain a high-level knowledge of the products and services.
Responsible for meeting department quality and productivity standards relative to data input and established timelines.
Maintains required documents and records to ensure compliance with all applicable state and federal insurance regulations.
Provides necessary documentation to states and federal insurance agencies as well as our insurance partners as required.
Responsible for the accuracy and integrity of the financial and insurance transactions to ensure client satisfaction.
Responds to inbound inquiry calls or e-mails and places outbound calls or e-mails to clients, insurance partners and other company offices as required by the business unit to complete new account setup. Researches and resolves product and service-related issues from clients and internal and external partners to ensure client satisfaction.
Maintains accurate recording of all internal and external communications used for the accurate and timely setup service and maintenance of new or existing insurance accounts.

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EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

Founder and CEO, Janice Bryant Howroyd, is a North Carolina native who left her hometown in 1976 armed with $1500. Since then, she has dedicated her efforts to building an organization that is committed to keeping the humanity in Human Resources and Strategic, Inclusive Procurement.

Mrs. Howroyd’s commitment to excellence has grown ActOne Group to 33 countries, with over 17,000 clients and more than 2,800 employees. The largest woman-minority-owned workforce management company founded in the US, ActOne Group professionals bring expertise in delivering corporate HR initiatives to local and global markets.

Mrs. Howroyd was selected by former President Barack Obama to serve as a White House appointee and continues to serve under the current administration as an Ambassador of Energy. Mrs. Howroyd gives generously through funding and advocacy for STEM education, particularly for women and minorities.

Mrs. Howroyd leads her teams to build business success based on the ability to connect great companies with outstanding talent. Her passion for education, mentorship, and self-empowerment initiatives have earned her many professional and philanthropic recognitions. She is a sought–after speaker and media subject matter expert in her fields. Her book, The Art of Work: How to Make Work, Work for You, is available on Amazon.com.