• Administer and monitor Transcranial Magnetic Stimulation (TMS) treatments to patients
• Administer and monitor patients undertaking Spravato Esketamine treatments
• Undertake clinical tasks (e.g., taking vital signs) with patients
• Respond to incoming patient inquiries related to medication requests, health forms, patient questions, etc.
• Build relationships with patients during their treatment sessions
• Coordinate patient care with their in-house treatment team
• Reach out to potential referral sources (therapists, physicians, etc) in the local community to promote our medication management, therapy, TMS, and esketamine treatment availability
• Provide administrative support to the front office team, as availability allows

• High school diploma or GED
• Successful completion of a medical assistant program
• Two years of related previous work experience in a psychiatric outpatient setting is preferred, but not required
• Ability to effectively speak, read, and write English

• Ability to perform basic math and quantitative measurements, e.g. obtain height and weight, read blood pressure monitors, etc
• Excellent customer service skills and ability to communicate in a courteous, pleasant and professional manner
• Organizational skills to set priorities and efficiently complete assigned work
• Ability to accurately interpret and utilize basic medical terminology and abbreviations
• Ability to work independently and to make decisions based on department polices and established procedures
• Basic computer proficiency inclusive of ability to access, enter, and interpret computerized data/information
• Must be able to maintain strict adherence to protocols related to confidential or sensitive information

• 401(k)
• Company-sponsored 401(k) match
• Vision Insurance
• Dental insurance
• Health insurance
• Unlimited vacation

• Monday to Friday
• Weekend availability, based on patient needs

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