Job Title

Pc Technician

Top Skills Details

1) HW/SW Support
2) Secret Clearance
3) A+ or Sec + (desired)

Description
The objective of this program is to provide information technology services for global Special Operations Forces (SOF). The effort will provide specific requirements at the Task Order level, but includes activities such as:
• Enable and improve IT in support of mission operations and customer satisfaction
• Provide reliable SIE core services worldwide
• Provide flexible and scalable services for all SOF site-unique requirements
• Foster innovation while providing an agile approach to insert new technologies
• Establish flexible and scalable contracts
• Align SIE services with the Joint Information Environment

PC Technician candidates need excellent problem-solving and customer service skills, as well
as extensive experience with desktop hardware, software applications, operating systems and
network connectivity. They must be customer service-oriented and proactive in anticipating and
resolving problems while maximizing efficient use of computing resources. Selected candidates may be required to provision and maintain mobile devices (NIPR, SIPR and Gray).

Typical duties include:
Installing, configuring and maintaining desktop and laptop PCs, mobile devices and peripherals, such as
printers
Installing and configuring application and operating system software and upgrades
Troubleshooting and repairing hardware and network connectivity issues
Removing old equipment and performing data migration to new machines
Maintaining an inventory of installed software, managing software licensing, and creating
policies and procedures for upgrades
Working with hardware and software vendors to verify timely product delivery and
ensuring that new equipment is installed and ready to operate on schedule
Appendix A.
Appendix A.
Analyzing and making recommendations for hardware and software standardization
Certification Requirements: DoDD 8570.01-M compliance

Experience Requirements: At least three years of previous experience working as a PC
Technician.