Onsite Position

8am to 4:30pm

Aegis Worldwide is currently seeking a Technical Support Engineer for a leading industrial machinery manufacturer in Lyons Township, IL. An ideal candidate would be someone with experience as a customer service rep at a manufacturing company, solving technical issues. You'll play a vital role is solving technical issues over the phone around parts or machine issues.

• Direct Hire, full benefits, 401k match, and opportunity to move and grow within the company!
• Base Pay: 75k to 95k

Job Qualifications:

• High School GED/Diploma Required, an Associate or Bachelor degree is a Plus!
• 5+ years of experience in a similar role as a Application Engineer, Technical Support Engineer, Customer Service Engineer or related.
• OR 1+ years of electrical engineering experience with a Bachelor's degree in Electrical Engineering
• Experience troubleshooting and debugging PLCs and HMIs on newly installed equipment.
• Experience with Allen Bradley PLC product lines.
• Willingness to travel 55% of the time, including internationally.
• Ability to perform I/O checks on equipment before startup and commissioning, both at the factory and customer sites

Job Responsibilities:.

• Install and commission all equipment manufactured by CHSC and NECO at factory or assigned customer site.
• Repair or modify equipment according to specifications at customer facilities in a timely manner to ensure full functionality.
• Provide onsite technical assistance to help troubleshoot and repair equipment in a reasonable amount of time.
• Redline electrical schematics and mechanical drawings as required to communicate required changes to engineering and manufacturing departments.
• Load HMI and PLC programming for the assigned equipment and
• Debug the PLC program as needed while test running the equipment.
• Update PLC and HMI programs as necessary and communicate the changes to engineering.
• Conduct training operators, maintainers and users of equipment.
• Read and interpret technical drawings, or computer-generated reports.
• Provide a communication link between the customer and Factory to help ensure that effective service is provided to the customer.
• Travel as needed to customer sites (estimated to be about 55% of the time).
• Assemble machinery (electrical and mechanical assembly) when in house.

If you or anyone you know is interested, please send an updated resume and your interview availability to [email protected]. We are actively interviewing candidates for this position.