Job Summary

• The Medical Assistant also called clinical Care Assistant aids in the examination and treatment of patients, under the direction of a physician or nurse in Medical Centers. This is an entry level minimal experience medical assisting position with opportunity to obtain on the job training and progress into a higher-level role once certifications are attained. The position will require some nights and weekends.

Essential Job Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Assist with daily patient flow in areas as needed.

• Gives direct patient care and performs indirect patient care activities and laboratory tests, under the direction of a physician or nurse.

• Interview patients, measure vital signs and record information on patient charts.

• Greet and escort patients to the examination room. Adhere to HIPAA regulations and maintain patient confidentiality.

• Assist providers in assessing a comprehensive and accurate picture of the patient's health, facilitating informed decision-making and high-quality patient care.

• Performs supervised procedures such as, but not limited to, EKG, vaccines and medications via IM/SC/ID/Oral and assists in procedures/treatments as requested by physician.

• Performs supervised lab work once the skill has been signed off by a nurse or physician as per physician orders and prepares instrumental equipment for sterilization.

• Perform basic laboratory tests and procedures, such as phlebotomy and venipuncture procedures for specimen collection.

• Adheres to Nursing Department policies and procedures.

• Process and handle tubes and specimens according to laboratory protocols.

• Checks equipment and supplies prior to use for function, inspection, and expiration date.

• Maintains quality control (i.e. Glucometer, eyewash, and refrigerator temperature) and cleaning logs as needed for the department. Reports malfunction of medical equipment and safety issues to supervisor.

• Complies with Infection Control and OSHA Regulations (handling and disposal of biomedical waste) for the center as per regulations.

• Helps direct patients to appropriate departments for continuum of care.

• Helps patients understand the various services available to optimize the patient's care and experience at Sanitas.

• Complete Pre-visit planning prior to patient's visit, within 72 hours.

• Ensure a complete review of all pertinent records, including labs, DI, and referrals prior to patient's visit. Perform a complete in-take of a patient's visit in preparation for the appointment.

• Referrals - Ensure complete and timely processing of patient referrals and follow up to resolve any outstanding referral requests. Talk to the patient and recommend the MySanitas app to view their referral options.

• Telephone encounters - Ensure timely review and resolution of all assigned telephone encounters within the timeframe specified in the TE policy, including follow-up with patient as needed.

• Handle and process various types of specimens including blood, urine, and other bodily fluids with attention to proper collection, labeling, storage, and transportation techniques.

• Maintain Quality Controls by performing QC tests and maintaining QC records.

• Possible job function if in Tennessee or New Jersey - Pediatric care: administer care to pediatric patients, (example - properly administering pediatric vaccines.)

Required Education

• High school diploma or equivalent.

• Completion of a medical assistant training program.

• Medical Assistant Diploma from a College/University/Technical School or be enrolled in Sanitas MA Apprenticeship Program or a healthcare field diploma (Certified Nurse Assistant, Patient Technician) with 1+ year’s experience in lieu of MA diploma.

Required Experience

• One (1) year of Medical Assistant, CNA, patient technicians, or Home Health Aid experience.

Required Licenses and Certifications

• BLS certification

• Medical Assistant Diploma from a College/University/Technical School or is enrolled in Sanitas MA Apprenticeship Program or higher-level education diploma in the healthcare field (foreign Nurse/Doctor) in lieu of MA Diploma.

• Active Medical Assistant National Certification Registration or other licensure with equivalent or superior skill set (i.e. EMT, Paramedic, LPN, etc.)

• Peripheral Intravenous (IV) training and certification or obtained within the first 6 months of employment.

Required Knowledge, Skills, and Abilities

• Ability to process and handle confidential information with discretion.

• Proficient in medical terminology.

• Any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities as described including related work experience.

• The position will require some nights and weekends.

Preferred Qualifications

• Experience in electronic medical records systems (eCW preferred), Excel, Word, and PowerPoint.

• Previous experience working in a medical office setting.

• Phlebotomy certification.

• Experience in Pediatric care and be knowledgeable of pediatric terminology and preferred experience in administering care to pediatric patients.