About the Position

We are seeking a warm and caring individual who is committed to providing extraordinary customer service and patient care. We consider that a receptionist position is one of the most important positions on our team.

Qualifications

Bilingual – MUST English and Spanish are required

Excellent communication skills, written and verbal

Exceptional organizational skills

Attention to detail

Proficient in the use of computers and online applications

Ability to multi-task

Responsibilities:

• Welcoming patients and visitors by greeting them properly, in person or on the telephone always with a smile.
• Optimizing patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule by notifying the provider and staff of patient's arrival; reviewing service delivery compared to schedule and reminding provider and or staff of service delays.
• Performs day to day clerical functions and general office tasks.
• Schedules appointments into the Online system
• Goal Oriented
• Maintains the reception area and treatment rooms organized and ready for patients
• Maintaining patient accounts by obtaining, recording, and updating personal and financial information.
• Check-in/ Check-out patients in a timely manner
• Escort patients to treatment rooms, measure vital signs and document information on patient’s chart.
• Reasonable accommodate individuals with disabilities to perform essential functions.
• Verifies benefits/eligibility, copays or deductibles.
• Adheres to all HIPAA requirements for patient confidentiality.
• Verifies benefits/eligibility, copays or deductibles.
• Provides administrative support as needed.