Responsibilities

• Highly specialized in one or more phases of software systems development, systems integration, hardware, storage, or network engineering.
• Acts independently under general direction. Provides technical assistance and advice on complex activities such as installation, configuration, repair and maintenance; allocation of storage requests support: deployment, configuration, and backup/restore services for all servers, physical or virtual.
• Provide capacity planning, installation, configuration, problem resolution, and Tier 3 support of all servers, hosts and supporting applications.
• Provide assistance in agent configuration and troubleshooting.
• Formulates/defines specifications, develops/modifies/maintains complex systems and subsystems, using vendor engineering releases and utilities for overall operational systems.
• Applies analytical techniques when gathering information from users, defining work problems, designing technology solutions, and developing procedures to resolve the problems.
• Develops complete specifications to enable computer programmers to prepare required programs.
• Analyzes methods of approach.
• Reviews task proposal requirements, gathers information, analyzes data, prepares project synopses, compares alternatives, prepares specifications, resolves processing problems, coordinates work with programmers and engineers, and orients users to new systems.
• Works with considerable freedom to make decisions on the techniques and approaches to be used.
• Prepares recommendations for system improvement for management and user consideration.
   

Qualifications

• Bachelor's with 2 -5 years (or commensurate experience)
• Full knowledge of the job.
• Moderate understanding of the general aspects of the job and its application.
• Provides solutions to a variety of technical problems of moderate scope and complexity.
• Works under general supervision. Follows established procedures.
• Work is reviewed for soundness and overall accuracy.
• Contributes to the completion of milestones associated with specific projects.
• Failure to achieve results may cause delays in program schedules and may result in the allocation of additional resources.
• Server support experience, including blades and enclosures (preferred platform: HP)
• SAN switch experience
• Enterprise storage system experience (Hitachi VSP required, HP 3PAR a plus
• VMware system administration (preferred ESXi 5.X)
• OS System Administration Skills (both Red Hat Linux and Windows)
• Network Administration experience (related to firewalls, LAN, DNS, etc.)
• Scripting experience (bash, Powershell, korn)
• Backup administrator experience in a SAN environment (preferred application: NetBackup)
• Experience with Domino administration

• Clearance Required: Ability to acquire and maintain Public Trust