Are you looking for: Weekends and evenings off? Great Benefits? Learning and growth opportunities? Competitive pay?

The Specialty Pharmacy Technician is in a unique position to have a high impact on patients through all aspects of the prescription fulfillment process. They help us to go above and beyond to ensure that customers receive the correct prescription in a timely manner, while experiencing superior customer service. Our goal is to solve patients’ complex prescription needs in order to improve their quality of life.

• Process prescriptions through insurance with attention to detail, ensuring all documentation is present and accurate, and that all federal and state regulations are met.
• Navigate through complex prescription insurance billing, prior authorization requirements, and therapeutic alternatives.
• Investigate patient insurance benefits and other supplemental payor information in order to maximize prescription medication funding and minimize out-of-pocket patient expenses.
• Support the approval process as needed for patients’ primary insurance, worker’s compensation or Prescription Assistance Programs to determine the best solution for each prescription.
• Review and triage clinical information gathered during calls to the prescriber, pharmacist or patient that may affect a patient’s disease state, medication regimen, or method of funding.
• Anticipate prescriber and customer needs and resolve issues quickly by finding forward thinking solutions and determining what can be done to fulfill a request.
• Deliver professional and friendly communications and act as a knowledgeable resource to prescriber offices to ensure optimal patient outcome.
• Maintain knowledge of the products, services and unique regulations affecting compounding and specialty pharmacy’s unique prescription fulfillment process.
• Seek opportunities for continuous learning and personal growth to increase credibility with prescribers and customers.

• High school diploma or GED equivalent.
• Active Pharmacy Technician License in the State of Louisiana.
• Not on the DEA Excluded Parties List.
• No pending felony charges or convictions for criminal offenses involving controlled substances.

• Handling patient information with accuracy and confidentiality.
• Excellent time management skills and ability to multi-task and prioritize work.
• Attention to detail and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong organizational and planning skills.
• Ability to work well in a team environment.
• Ability to sit at a computer for up to 8 hours per day.