Job Title: Manager, Data and Analytics

Job Summary:

CASES is seeking a skilled Manager, Data and Analytics to play a pivotal role in shaping and overseeing the data strategy for our organization. The Manager, Data and Analytics will lead the development and implementation of a comprehensive data strategy for CASES’s alternative-to-incarceration programs, community-based services for youth and young adults, and mental health treatment programs.

The Manager leads a dedicated team of analysts, ensuring the delivery of high-quality data solutions that support both internal and external stakeholders. This position demands a solid understanding of data management principles, along with hands-on experience with Salesforce, electronic health records, Powe BI, NYC ATI programs, and populations impacted by the justice system. The Manager, Data and Analytics role is essential for equipping program staff, senior leadership, and executives with the necessary tools and insight to drive decision-making and manage program operations effectively and enhance outcomes for participants.

Salary: The salary for the Manager, Data and Analytic is $80,000.00 per year.

Shift Hours: This position is full-time working Monday through Friday from 9:00 am to 5:00 pm.

Location Address: 151 Lawrence Street, 3rd Fl, Brooklyn, NY 11201

Workplace Flexibility: Remote; the Manager, Data and Analytics position is primarily remote; The selected candidate will be required to attend occasional in-office training and team meetings.

What you will be doing:

• Provide hands-on management, training, coaching, technical and administrative oversight of the data and analytics team to deliver high quality data solutions.
• Collaborate with internal and external teams to identify optimal solutions for data management, reporting, and analytics.
• Create and develop visualizations and dashboards to showcase monthly, year-to-date, and annual program performance data.
• Conduct analysis on key program metrics, client populations, and operational outcomes to improve the agency’s understanding of program trends and performance, thereby facilitating data-driven decision-making.
• Execute database and electronic health record queries to extract program datasets for analysis, addressing the needs of the executive team, program staff, program leadership, and external requests from funders, government oversight agencies, policymakers, and other stakeholders.
• Develop automated data reports to analyze program performance against contract goals, organizational priorities and goals, and set protocols for performance invoicing, metrics projection analysis, and performance management.
• Participate in program planning efforts with program directors and senior and executive leadership by contributing insights about program data.
• Interpret, understand, and present analytics results to various teams including program, leadership, executive, external government stakeholders, with a strong focus on data storytelling and actionable insights.
• Collaborate with quality improvement staff to identify and rectify missing or inaccurate data, contributing to continuous quality improvement efforts aimed at enhancing program and client outcomes.

What we are looking for:

• Master’s degree in related field and at least 2 years of experience as a senior data analyst, or
• Bachelor’s degree in related field with at least 3-5 years of experience as a senior data analyst working with relational databases
• 1+ year of supervisory experience
• Advanced proficiency in MS Excel (Pivot Tables, Advanced functions, Get and Transform), proficiency in other products in MS Suite required
• Superior communication skills with the ability to work effectively with diverse teams and remain highly organized
• Be comfortable in situations when asked to lead projects
• Strong interpersonal skills and emotional intelligence
• Commitment to social justice and knowledge of NYC criminal justice system and alternatives to incarceration programs

Additional, preferred skills we are looking for but are not required:

• Salesforce experience highly preferred; Salesforce certified professional a plus
• Experience with Power BI a plus
• Experience with SQL, SPSS (or other statistical software) a plus
• Project management experience preferred
• Ability to work well in a fast-paced environment and multitask while adhering to deadlines

Employee Benefits:

CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including:

• Medical
• Dental
• Vision
• Vacation and Paid Time Off – starting at 25 days
• 12 Paid Holidays per year.
• Retirement 403(b) Competitive matching up to 6%.
• Employee Referral Program

Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for.

CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system.