BCforward is currently seeking a highly motivated IT - Technical Writer for an opportunity in Indianapolis, IN 46204!

Position Title: IT - Technical Writer

Location: Indianapolis, IN 46204

Anticipated Start Date: ASAP

Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 5+ Months of Contract

Job Type: Contract/ Hybrid/ 40 hrs

Pay Range: $29.50/hr– $30.50/hr on W2

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Job Description:

·        Create, edit, and /or revise the following:

·        Capture departmental processes and create new procedure documentation.

·        policy documents based on agency governance rules and state/administrative statutes/rules

·        forms including state forms and internal departmental forms.

·        Determine the type of publication that will best serve the document requirements and use existing approved templates.

·        Meet with department stakeholders to create new procedures and review and update any current documentation.

·        Conduct walk-thru meetings for revisions and ad hoc meetings to create new documentation.

·        Review existing related documentation and interview SMEs to develop new documentation.

·        Assess the audience for whom the documentation is intended; adjust tone and technical

·        terms used to ensure understanding.

·        Plan documentation processes, including meetings, development, routing for approval, and publication.

·        Perform other related duties as assigned.

Required Skills/Abilities:

·        Excellent verbal and written communication skills.

·        Excellent writing, editing, and grammatical skills.

·        Excellent organizational skills, attention to detail, and consistency.

·        Ability to maintain cordial working relationships with other associates.

·        Ability to set up, manage, and conduct both in-person and virtual meetings.

·        Ability to present complex data in clear, concise text.

·        Ability to meet deadlines and work independently or as a team, as needed.

·        Ability to edit and proofread the work of colleagues.

·        At a minimum, intermediate knowledge of the following:

·        Microsoft Office Suite: Word, Excel, PowerPoint, Visio, Paint/Snip & Sketch (or current iteration of graphics package), MS Teams, SharePoint

·        Adobe Acrobat Pro/DC for both conversion and editing

·        Ability to learn with only minimal instruction the following:

·        In-house created applications such as PolicyTech

·        Other applications, both off-the-shelf or custom-developed and used in-house

·        Document management system

Education and Experience:

Bachelor’s degree in English, Technical Writing, or related field required.

One-Three years of related experience.

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

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About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.