Job Title: Bilingual Spanish / English Front Desk Receptionist for Large Non-Profit Medical Office

Job Overview:

We are seeking a highly motivated and skilled Bilingual Medical Front Desk / Receptionist to join our large non-profit medical office. The successful candidate will be responsible for answering phone calls, verifying insurance coverage, collecting co-payments, scheduling appointments, and providing excellent customer service. This is a full-time temporary to hire position.

Responsibilities:

Answer and direct phone calls in a courteous and professional manner

Verify insurance coverage and obtain necessary information from patients

Collect co-payments and accurately document transactions

Schedule appointments and maintain the appointment book

Provide excellent customer service to patients and their families

Maintain patient records and ensure confidentiality

Utilize intermediate level MS Office skills to perform administrative tasks as assigned

Requirements:

High school diploma or equivalent required

Strong interpersonal and communication skills

Ability to work in a fast-paced environment with multiple tasks and priorities

Knowledge of medical terminology and insurance practices

Intermediate level MS Office skills required

Must be detail-oriented and possess excellent organizational skills

If you are a highly motivated individual who is fluent in both English and Spanish, with a passion for providing excellent customer service, we encourage you to apply for this exciting opportunity. Our non-profit medical office provides a welcoming and supportive work environment, with opportunities for growth and advancement.

Please submit your resume and call our office for an immediate interview 423-265-5561