POSITION TITLE
Workforce Coordinator

APPOINTMENT
Appointed by the Chancellor of the College upon the recommendation of the Chief of Staff and Executive Director of Workforce

LINE AND STAFF RELATIONSHIPS 
The Workforce Coordinator (finance) reports to the Executive Director of Workforce.

GENERAL POSITION SUMMARY
The Workforce Coordinator (finance) plays a pivotal role in supporting and managing various administrative, financial, and operational aspects of the workforce development activities within the organization. This position assists with administrative duties associated with workforce solutions contracts (needs assessment. training, performance improvement, instructional design, organizational development, pre-employment assessment projects, etc.), grants (local, private, state, and federal), and alignment with the workforce development needs of the river parish region. Responsible for non-credit workforce data entry, retrieval, and reporting. Responsible for coordination and process improvement associated with internal operational processes. Provides team support for all non-credit and credit workforce development activities.

JOB DUTIES:

• Provide support to manage budgets, projects, invoicing, purchases, and reports to ensure successful completion and funding accountability for Workforce Development activities.
• Build and Maintain Partnerships/Relationships with Business & Industry and Individual Clients/Students.
• Provide support to build and maintain positive relationships with industry financial representatives.
• Manage, keep current, improve, and serve as the main system administrator for the workforce development learning management database/system for Finance.
• Answer incoming calls and respond appropriately regarding any program at the college.
• Anticipate and initiate opportunities to provide information and services to our industry partners and clients.
• Maintain detailed documentation and support timely, quality follow-up for requests, needs, and expectations.
• Prepare and monitor purchase requisitions, invoicing requests, documentation, and appropriate protocol to secure signatures and track the status of business office processes
• Assist with filing system (electronic and physical – if required) for external agencies (WIOA and others).
• Support Workforce Development Team with administrative tasks required to serve our customers.
• Responsible for excellent execution of delivering workforce solutions and customer service.
• Provide support for securing and administering customized training and grants with business and industry.
• Work in partnership with other community colleges and training providers to serve the industry with needed training programs, facilities, curriculum, equipment, and trainers.
• Performs other duties as assigned.

QUALIFICATIONS:

• Bachelor’s Degree required or Associates Degree plus 4 years professional work experience Certifications, Experience and Training
• Certified Administrative Professional (CAP) or 4 years’ experience as an Administrative Professional
• Knowledge of federal, state and local workforce education policy
• High proficiency in Microsoft Office (Word, Excel, PowerPoint)