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Weekly Pay

Job Description:

Job Responsibilities:

• Reach out to obtain and verify consumer information for assessment appointments.
• Schedule assessments efficiently, meeting productivity goals and documenting all outreach activities.
• Ensure the right resources are assigned for each assessment and address consumer needs during scheduling.
• Maintain an efficient scheduling process and identify areas for improvement.
• Assist with scheduling in RN appointments when possible.
• Respond to inquiries and provide information about the  program and its services.
• Offer case management support and coordinate care plans.
• Identify and refer appropriate community resources to support care plans.
• Follow up to ensure consumers access the resources outlined in their care plans.
• Adhere to all project-related policies, procedures, and performance standards.
• Perform additional duties as assigned by management.

Required Education:

• Bachelors Degree from an accredited institution.

Preferred Education:

• Bachelors Degree in Social Work or a related mental health field.

Required Experience:

• 1-3 years of telephone-based case management experience.

Preferred Experience:

• Experience with pediatric psychiatric or medically fragile patients.

Additional Information:

• Location: Remote with occasional on-site requirements.

Full-time, Part-time
$21.63/hr

HV23