Job title: Case Manager

Pay: $25-28

Location: Berkley, CA and Oakland, CA

• Conduct outreach to eligible patients via phone and in-person at various sites, building relationships and assessing needs.

• Engage patients and caregivers in care plan development, aligning services with patient goals.

• Facilitate referrals, assist with applications, and provide health education (e.g., harm reduction, disease prevention).

• Maintain caseload per program standards, using data tools to track outcomes and meet grant deliverables.

• Assist patients with public benefits (Medi-Cal, SSI/SSDI, housing) and access to medical/behavioral health services.

• Collaborate with care teams, external partners, and patient supports, ensuring ongoing communication.

• Provide case management to patients with complex medical or behavioral conditions (e.g., HIV/AIDS, homelessness).

• Participate in team meetings, crisis interventions, and quality improvement initiatives.

• Mentor and coach case managers, interns, and volunteers; provide onboarding and technical support.

• Document services in required systems (EHR, HMIS), ensuring compliance with policies.

Qualifications:

• High School diploma or GED.

• 3+ years of experience in community health or social work, or 1+ year as a Case Manager II/III, with certification as a Certified Alcohol and Drug Counselor.

• Proficient in Microsoft Office, data management, and project coordination.

• Reliable transportation, with valid license and insurance.

• Experience in training, coaching, and meeting program goals.

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance