This is your chance to join a leading financial and data firm that started 100 years ago as a check printer! Today, their solutions connect 3 million small businesses, 4,000 financial institutions and hundreds of the world's leading brands with customers and their money

Job Description:

• The Senior Credit and Collections Representative is responsible for collection activities related to major and complex accounts. The role performs analysis related to collection activities under the supervisor direction. Responsibilities also include the review of credit held orders and recommendations for credit extensions.
• Perform collection efforts on major and complex accounts, working with internal teams as well as customers to resolve short payments, disputes, billing issues, etc., escalating to supervisor any issues contributing to collection delays.
• Follow the credit process and procedures to make appropriate credit decisions to release orders on hold. Conduct customer reviews of new and existing customers to recommend credit lines. Keep the supervisor informed of deteriorating credit.
• Perform aging analyses & work with supervisor on establishing monthly/quarterly goals pertaining to DSO, Cash Collections and Account Reviews.
• Assist with projects as assigned. This includes gathering data/information, data analysis, and interaction/working with people at all levels in the organization.

Basic Qualifications:
Education and Experience: HS/GED and 3 years experience in account resolution and credit extension. Knowledge of ERP system Proficient with Microsoft tools (Excel, Word and Outlook).
Knowledge of financial statements and credit reports. Knowledge of business process and impacts.