Overview:
Seasonal role for Annual Enrollment Period (AEP)- Medicare
Requirements (Must have):
Duties:
● Answering a high number of inbound calls from new and current clients - selling Medicare products through the specified carrier
● Assisting customers with selecting a plan
● Answering customer questions
● Building and maintaining customer relationships
● Keeping records confidential
Other Requirements:
● Ability to work full time. (40 hours a week, 5 days a week).
● Open availability between hours of operation is required (HOOPS: Mon-Fri 8am-11pm EST)
● Willing to work weekend shifts as needed as it may be required to work overtime on weekends during the peak weeks