GCI's Dir, Outside Plant (OSP) will lead all aspects of the organization's Outside Plant (OSP), maintenance, and operational functions, ensuring the OSP network remains reliable, scalable, and high performing. Drive organizational effectiveness, long term strategic planning, and disciplined budget management, providing strong, accountable leadership and ensuring all OSP initiatives align with corporate goals and industry best practices. Set the tone for continuous improvement by establishing measurable standards and fostering a culture of ownership and operational excellence. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: This leadership position requires the following non-delegable responsibilities: + Fully own the mission, goals, operations, and results of the team and areas of responsibility. + Provide strong leadership to span of control (direct and indirect reports); demonstrate effective leadership in all interactions companywide. This leadership includes generating enthusiasm and shared commitment; identifying and setting direction; teaching, growing, and empowering; owning outcomes; and leading by example. Specific leadership duties include: + Establishing the vision and tone for the department, consistent with company culture and mission. + Establishing clear, measurable, and achievable goals and performance expectations that align with organizational objectives and following up appropriately. + Hiring individuals who can accomplish those goals and meet those expectations; providing them the open communication, training, tools, and mentoring needed to be successful and develop professionally; establishing a development path commensurate with capabilities and potential. + Providing clear and accurate feedback to individuals and teams on a timely and consistent basis. Identifying and addressing performance problems early and effectively before they damage GCI's interests and demoralize other employees. + Effectively managing processes including annual performance reviews, compensation adjustments, promotions, demotions, transfers, and disciplinary actions up to and including termination in an unbiased and consistent manner. Leadership & Team Development: + Provide clear, accountable leadership to OSP and support teams. + Build a high‑performance culture focused on safety, quality, and operational excellence. + Develop talent through coaching, succession planning, and professional development. + Foster collaboration across peer groups. + Model and reinforce GCI's culture by demonstrating ownership, transparency, and a commitment to developing high‑performing, engaged teams. Organizational Effectiveness + Design, optimize & scale organizational structures, workflows, and processes to improve efficiency and service delivery. + Establish & Implement performance metrics, KPIs, and reporting mechanisms to track operational health and project progress. + Drive continuous improvement initiatives that reduce cycle times, improve quality, and enhance customer experience. + Ensure compliance with regulatory, environmental, and safety standards. + Coordinate crisis response & operational readiness efforts in support incident management. + Accountability for performance of the HFC and long-haul fiber networks network. Strategic Initiatives & Planning + Support long‑range OSP network planning, including fiber expansion, capacity upgrades, and modernization initiatives. + Partner with leadership to align OSP strategy with corporate growth objectives. + Translate strategic initiatives into executable project plans with clear milestones and deliverables. Budget Management + Own the OSP operating budgets, maintain rigorous forecasting discipline through monthly budget reviews, variance analysis, and proactive course‑correction. + Evaluate vendor proposals and manage external partners to ensure cost‑effective operations and maintenance. + Identify opportunities for cost optimization without compromising quality or reliability. + Ensuring all spending aligns with strategic priorities, operational needs, and long‑term financial plans. COMPETENCIES: + ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. + BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. + COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. + Demonstrated ability to provide effective cross functional influence and collaboration across Engineering, Operations, Finance, and Regulatory and Legal teams. + Demonstrated ability to influence and advise with sound judgment and strategic thinking, building trust and driving alignment toward shared goals. + COMMUNICATION- Conveys thoughts and expresses id