We are looking for a Front Desk Coordinator to support daily front-of-house operations. This long-term contract position is ideal for someone who enjoys creating a welcoming experience for visitors while keeping communication and administrative tasks organized and efficient.
The person in this role will serve as a key point of contact, manage incoming calls, and provide dependable office support in a service-focused environment.
Responsibilities:
• Welcome guests, employees, and vendors professionally and ensure each visitor is directed promptly and courteously.
• Manage a multi-line phone system, screen and route incoming calls accurately, and relay messages with attention to urgency and detail.
• Coordinate front desk activities to maintain an organized reception area and a positive first impression for the office.
• Provide front desk assistance by responding to general questions and helping visitors navigate office procedures and services.
• Support office operations through administrative tasks such as handling correspondence, maintaining records, and assisting with routine office coordination.
• Protect confidential and sensitive information by following established privacy, security, and compliance expectations.
• Monitor daily front desk workflows and communicate effectively with internal teams to ensure smooth office operations.
• Previous experience in a front desk, receptionist, or customer-facing administrative role.
• Ability to operate a multi-line phone or switchboard system with confidence and accuracy.
• Strong verbal communication skills and a detail-oriented, service-oriented approach to assisting callers and visitors.
• Experience providing administrative or back-office support in a fast-paced office setting.
• Working knowledge of compliance expectations and discretion in handling sensitive information.
• Strong organizational skills with the ability to manage multiple priorities throughout the day.
• Reliable attendance and the ability to maintain a detail-oriented presence at the reception area.