The Operations Processor (Orders) is responsible for the accurate and timely creation, processing, and maintenance of customer contracts, Purchase Orders (POs), and Sales Orders (SOs). This role supports daily business operations by ensuring orders are processed efficiently, documentation is maintained accurately, and communication with internal teams and customers is professional and responsive. The ideal candidate is highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment while delivering a high level of accuracy and customer service.

• Create, review, and issue customer contracts in accordance with established company procedures.
• Accurately create and process Purchase Orders (POs) and Sales Orders (SOs) in a timely manner.
• Review orders and contracts for completeness, accuracy, and compliance before processing.
• Maintain organized digital and physical records of all contracts, purchase orders, and sales orders.
• Process order revisions, updates, cancellations, and corrections as needed throughout the order lifecycle.
• Ensure all assigned daily tasks are completed accurately and within established deadlines.
• Communicate professionally with customers and internal departments via email, Microsoft Teams, and telephone.
• Collaborate with Sales, Operations, Logistics, Accounting, and other departments to resolve order-related issues.
• Identify discrepancies in orders or documentation, investigate issues, and implement appropriate solutions while maintaining excellent customer service.
• Maintain accurate documentation and system records at every stage of the order process.
• Prioritize multiple assignments while consistently meeting productivity and accuracy expectations.
• Perform additional operational or administrative duties as assigned to support overall business operations.

• Previous experience in receiving, warehouse operations, or logistics, with a minimum of 1 year preferred.
• Proficiency in data entry, including accurate and efficient input of order and contract information.
• Experience with Excel for data entry and basic spreadsheet tasks.
• Proficiency with Microsoft Office applications, including Outlook for email communication.
• Ability to perform 10 Key typing accurately and efficiently.
• Strong attention to detail and ability to maintain a high level of accuracy in a fast-paced environment.
• Excellent organizational and time management skills, with the ability to manage multiple tasks and deadlines.
• Strong written and verbal communication skills for professional interaction with customers and internal teams.

• Experience with invoice processing and accounts payable functions.
• Comfort using collaboration tools such as Microsoft Teams for internal communication.
• Ability to participate in and perform well in working interviews to demonstrate skills and experience.
• Willingness to complete assessments, such as the Predictive Index (PI) assessment, as part of the hiring process.
• Customer service mindset with a focus on resolving issues efficiently and professionally.
• Adaptability to support additional operational or administrative tasks as business needs evolve.

This is a full-time, on-site position based in downtown Salt Lake City, Utah. The standard schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. You will work as part of a small team of approximately 5–10 people in a collaborative environment that values accuracy, organization, and responsive customer service. The company offers working interviews, allowing candidates to directly showcase their experience in a real-world setting. The role includes access to a 401(k) plan with a 4% match after six months of employment, eligibility for annual cost-of-living adjustments and/or merit bonuses after 12 months, and a paid time off program starting at 13 days and increasing by 40 hours at the third-year anniversary. A comprehensive benefits program is available, with details provided in a formal benefits guide. The environment is fast-paced yet supportive, with structured procedures for order processing and cross-functional collaboration across departments such as Sales, Operations, Logistics, and Accounting.

This is a Contract to Hire position based out of Salt Lake City, UT.

The pay range for this position is $20.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification