Sales EngineerLocation: Honolulu, HI (On-Site)
Duration: 3-Year Contract
Pay: $55.00 - $65.00/hr
Schedule: Initially 20+ hours per week, with the opportunity to ramp up to 40 hours per week as business demand increases.
About the Opportunity
TEKsystems is partnering with Hawaiian Telcom to hire an experienced Sales Engineer to support the continued expansion of Hawaiian Telcom's fiber network across Hawaii. This role serves as a critical bridge between customers, sales teams, and technical teams by designing technology solutions that align with business objectives and deliver measurable outcomes.
This is an excellent opportunity for a customer-focused technical expert who enjoys solution architecture, consulting with clients, and helping organizations leverage technology to solve complex business challenges.
ResponsibilitiesSolution Design & Architecture
- Meet with customers to understand business goals, technical requirements, and operational challenges.
- Design and present customized technology solutions that align with customer needs.
- Ensure proposed solutions integrate effectively with existing customer environments.
- Translate customer requirements into technical recommendations and implementation plans.
Sales Support
- Serve as the technical liaison between customers and the sales organization.
- Support the creation of proposals, technical documentation, and solution presentations.
- Participate in customer meetings, product demonstrations, and technical discussions.
- Help articulate the value and feasibility of proposed solutions.
Customer Needs Assessment
- Conduct comprehensive assessments of customer environments and requirements.
- Identify opportunities to leverage Hawaiian Telcom technologies and services.
- Collaborate with sales and product teams to develop tailored solutions.
Technical Leadership
- Provide technical expertise and guidance to internal sales teams.
- Stay current on emerging technologies and updates within Hawaiian Telcom's technology portfolio.
- Educate stakeholders on solution capabilities, architecture, and best practices.
Project Coordination & Post-Sales Support
- Partner with project managers and delivery teams to ensure successful solution execution.
- Support the transition from pre-sales to implementation activities.
- Provide ongoing customer support and technical guidance throughout the post-sales lifecycle.
Required
QualificationsExperience- Minimum 12 years of experience as a Sales Engineer, Solutions Architect, Network Architect, or similar customer-facing technical role.
- Proven track record designing and supporting enterprise technology solutions.
- Extensive experience gathering customer requirements and translating them into business-focused technology solutions.
Education
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
- Master's degree preferred.
Technical Expertise
- Strong in:
- Network architecture and design
- Cloud computing platforms (AWS, Azure, or Google Cloud)
- Enterprise infrastructure
- Security technologies
- Systems integration
- Hands-on experience with technologies such as:
- Cisco
- Palo Alto Networks
- Arista
- Fortinet
- EMC
- Enterprise networking and infrastructure solutions
- Deep understanding of:
- TCP/IP
- DNS
- DHCP
- Network security
- Performance optimization
Certifications Preferred
- CCIE
- CCNP
- JNCIP
- Equivalent networking certifications
- Cloud certifications related to AWS, Azure, or Google Cloud
- Relevant sales engineering or technical certifications
Key Skills
- Solution Architecture
- Sales Engineering
- Customer Consulting
- Enterprise Networking
- Cloud Technologies
- Technical Leadership
- Strategic Thinking
- Project Coordination
- Customer Service
- Communication & Presentation Skills
- Business Development Support
Why Join Hawaiian Telcom?Meaningful Work
Help empower Hawaii's businesses and communities through advanced telecommunications and fiber technology solutions.
Career Growth
Access training, mentorship, and professional development opportunities while working alongside experienced technical and business leaders.
Flexible Environment
The position begins with approximately 20 hours per week and offers flexibility in scheduling