The Shipping and Receiving Specialist accurately prepare, process, and ship customer orders in line with company standards, shipping regulations, and customer specifications. This role ensures shipments are timely, compliant, and of high quality while coordinating closely with carriers, internal teams, and customers to resolve issues and optimize shipping methods.

• Prepare, package, and ship orders in accordance with company standards, shipping regulations, and specific customer requirements.
• Ensure all orders are processed accurately and promptly, including reviewing the integrity and completeness of packaged contents before shipment.
• Address and resolve issues related to shipment quality, contents, delays, or carrier errors in a timely and professional manner.
• Proactively coordinate with carriers and customers to determine the most appropriate shipping method, balancing cost, customer needs, efficiency, and regulatory requirements.
• Review, code, and process shipping invoices and related shipping documents as needed.
• Investigate and resolve escalated shipping concerns received from customer service, logistics partners, sales teams, or customers.
• Complete, maintain, and organize trade compliance documents and all required shipping paperwork.
• Review, submit, and track freight claims to ensure timely resolution and accurate documentation.
• Support inventory control by accurately recording shipments and receipts to maintain up-to-date inventory records.
• Perform data entry related to shipping and receiving activities to ensure accurate and complete system information.

• At least 3 years of shipping experience.
• At least 3 years of customer-facing experience.
• Hands-on experience with shipping and receiving processes in a warehouse environment.
• Ability to handle inventory, including tracking, verification, and documentation.
• Experience working with major carriers such as FedEx.
• Proficiency in data entry for shipping, receiving, and inventory records.
• Strong problem-solving skills to resolve shipping issues, delays, and carrier errors.
• Ability to interpret and process shipping invoices and related documents.
• Attention to detail to ensure shipment accuracy and compliance with regulations.
• Effective communication skills for coordinating with carriers, customers, and internal teams.

• Experience in a warehouse shipping environment.
• Familiarity with trade compliance documentation and regulatory shipping requirements.
• Ability to manage multiple shipments and priorities in a fast-paced setting.
• Comfort working with logistics partners and sales teams to support customer needs.

You join a team that values accuracy, reliability, and strong customer service in every shipment. The organization promotes a collaborative culture where logistics, customer service, and operations work closely together to deliver a smooth experience for customers. You gain the opportunity to build deep expertise in shipping operations, carrier coordination, and trade compliance while contributing to efficient and well-organized warehouse processes.

This role operates in a non-climate-controlled warehouse environment. You work around active shipping and receiving operations, including regular interaction with carriers, warehouse staff, and internal teams. The position involves handling packages, working with shipping systems and documentation, and performing data entry. You should be comfortable working on your feet for extended periods and adapting to varying warehouse conditions.

This is a Contract to Hire position based out of Fort Worth, TX.

The pay range for this position is $20.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)