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Job Description
Job Description
Located in Allegan, MI
Salary: $18-19/hour
Customer Service Representative Responsibilities
As a Customer Service Representative, your primary responsibilities will include:
Required Qualifications
We're looking for candidates who have:
Technology & Software Used
Experience with the following is helpful:
Why You'll Love This Opportunity
Ways to Apply
#2743HLI
Express Office: Holland-Muskegon
660 Chicago Drive
Suite 20
Holland, MI 49423
Salary: $18-19/hour
Customer Service Representative Responsibilities
As a Customer Service Representative, your primary responsibilities will include:
- Answer incoming customer calls
- Assist walk-in customers
- Schedule and process service work
- Process route and delivery paperwork
- Maintain customer records
- Assist with accounts receivable and collections
- Support service technicians and route drivers
Required Qualifications
We're looking for candidates who have:
- Strong customer service skills
- Good communication skills
- Basic computer proficiency
- Comfort learning new software and systems
- Positive attitude
- Coachable mindset
Technology & Software Used
Experience with the following is helpful:
- Microsoft Outlook
- Microsoft Teams
- Microsoft Excel
- CRM software
- Internal business systems
Why You'll Love This Opportunity
- Competitive pay of $18.00-$19.00 per hour
- Additional commission opportunities
- Potential to regularly earn around $1,400 per week with strong performance once fully trained
- Monday-Friday daytime schedule
- Small, close-knit office environment
- Contract-to-hire opportunity with long-term potential
- Opportunity to build experience in customer service, scheduling, administrative support, collections, and operations
Ways to Apply
- Visit our office at 660 Chicago Dr., Holland MI 49423
- Call our office at 616-499-2199
- Send an e-mail with your resume to [email protected]
- Download our ExpressJobs app on Apple App Store or Google Play!
#2743HLI
Express Office: Holland-Muskegon
660 Chicago Drive
Suite 20
Holland, MI 49423
About Express Employment