Pay: $20.00 per hour

Location: Reno, Nevada

Job Type: Full-Time and Part-Time available

Available Shift: Overnight (Must be available to work on Weekends)

Are you a people person who enjoys providing exceptional customer service in a fast-paced environment? Do you have experience handling cash and enjoy working independently while making a positive impact on each customer's day? If so, we'd love to meet you!

At Propark Mobility, our team members are the face of our operation. As a Parking Cashier / Customer Service Representative, you'll play a vital role in creating a welcoming experience for customers while ensuring the smooth operation of our parking facility.

As a valued member of our team, you will:

• Welcome customers with a friendly, professional attitude and provide outstanding service.
• Direct patrons to available parking spaces and assist during peak traffic periods when parking is limited.
• Verify your cash bank and work area supplies at the beginning of each shift.
• Issue parking tickets and accurately record required transaction information.
• Process payments through cash, credit card, validations, and other approved methods.
• Secure and handle cash according to company policies and procedures.
• Process special transactions, including lost tickets, grace-period tickets, and other exceptions.
• Provide accurate change and receipts for all customer transactions.
• Maintain accurate daily records, including vehicle counts, transactions, validations, and exception reports.
• Keep the cashier booth clean, organized, and professional at all times.
• Answer customer questions, resolve concerns, and ensure every interaction ends on a positive note.
• Assist with light cleaning, maintenance duties, and other projects as assigned by management.

• At least 18 years of age.
• Previous cash handling experience (1 year preferred).
• Customer service experience with a focus on professionalism and problem-solving.
• Strong verbal and written communication skills.
• Ability to work efficiently in a fast-paced environment.
• Ability to safely operate vehicles with automatic or standard transmissions.
• Professional, dependable, and customer-focused mindset.
• Ability to remain courteous and calm while resolving customer concerns.

• High school diploma or equivalent.
• Previous experience in parking operations, hospitality, retail, transportation, or a customer-facing role.

✅ Promotion from within – We invest in our people and provide opportunities to advance.

✅ Career development opportunities in a growing mobility and parking organization.

✅ Free parking (where applicable)

✅ Flexible scheduling

✅ Paid holidays and wellness benefits

✅ Birthday floating holiday for eligible employees

✅ Employee Assistance Program (EAP) with confidential support available 24/7 for employees and household family members, including free counseling sessions

✅ Medical, Dental, and Vision Coverage

✅ Health Savings Account (HSA)

✅ Flexible Spending Account (FSA)

✅ 401(k) Retirement Plan

✅ Pet Insurance

✅ Commuter Benefits

✅ Supplemental Insurance Options

✅ Paid Vacation Time

1. Do you have cash handling experience?

2. Do you have customer service experience?

At Propark Mobility, we believe great service starts with great people. We are committed to creating an inclusive, supportive workplace where employees are recognized for their contributions and given opportunities to grow. If you're looking for a role where you can make a difference every day while building a rewarding career, we'd love to hear from you.

Apply today and park your career with Propark Mobility!