The Logistics Specialist supports a high-volume warehouse and distribution operation by managing order processing, inventory control, shipping activities, customer communication, and reporting for a major customer account handling 500 to 3,000 orders per day. This role suits a detail-oriented, ambitious professional who thrives in a fast-paced environment and enjoys balancing administrative and operational tasks. You will work closely with a small team of logistics professionals and receive structured, hands-on training during the first two months to ensure you are fully prepared for success.

• Process and manage high-volume customer orders accurately and efficiently, handling daily order volumes ranging from 500 to 3,000 orders.
• Perform order entry and maintain up-to-date order status within the Warehouse Management System (WMS).
• Coordinate shipping and receiving activities to ensure on-time and accurate order fulfillment.
• Monitor inventory levels and assist with inventory planning and control to support continuous product availability.
• Complete daily inventory reconciliation, investigate discrepancies, and help maintain accurate stock records.
• Create, update, and distribute shipping, inventory, and operational reports using Microsoft Excel.
• Respond promptly to customer inquiries and maintain professional, customer-facing email communication.
• Partner closely with warehouse personnel to verify order accuracy and support a high level of customer satisfaction.
• Support customer returns processing and assist with special projects as needed.
• Follow company policies, procedures, and operational best practices to ensure consistent and compliant operations.
• Track orders and shipments, ensuring proper documentation and communication with carriers and stakeholders.
• Use WMS to manage inventory transactions, shipping documentation, receiving, and stock management.
• Maintain organized records of orders, inventory movements, and logistics activities to support reporting and audits.
• Manage multiple priorities simultaneously while meeting deadlines and service expectations in a fast-paced environment.

• At least 1 year of experience in logistics, warehouse operations, customer service, or supply chain environments.
• Hands-on experience using a Warehouse Management System (WMS) for order entry, inventory transactions, shipping, and receiving.
• Practical experience with order entry, shipping, receiving, and inventory management processes.
• Proficiency in Microsoft Excel, including basic to intermediate reporting, data entry, and data analysis functions.
• Strong written and verbal communication skills, including the ability to write professional customer-facing emails.
• Demonstrated ability to manage multiple priorities in a fast-paced, high-volume operational environment.
• Excellent organizational skills and strong attention to detail, especially when processing large volumes of orders.
• Customer service mindset with the ability to respond to customer inquiries and resolve issues in a timely and professional manner.
• Ability to maintain accuracy and follow established processes in a deadline-driven setting.
• Comfort working in a warehouse and logistics environment with frequent interaction with warehouse personnel, carriers, and customers.

• Experience supporting high-volume order processing environments, such as handling 500 to 3,000 orders per day.
• Experience working directly with customer accounts in a logistics, warehouse, or supply chain setting.
• Knowledge of inventory control and warehouse best practices.
• Familiarity with shipping and receiving operations, including documentation and coordination with carriers.
• Experience with freight and third-party logistics (3PL) operations.
• Exposure to ERP systems or other logistics-related software platforms.
• Basic understanding of sales processes and negotiation within a logistics or distribution context.
• Strong organizational and time-management habits, including the ability to stay busy and take initiative when work slows down.
• Motivation to continuously learn, improve processes, and contribute to team success.

You will join a company that offers a supportive culture, clear work schedules, and meaningful opportunities for growth. You can expect a stable 40-hour workweek with a consistent 8:00 a.m. to 4:30 p.m. schedule, allowing for predictable work-life balance. As you take on more responsibilities, you can earn raises and adv