Very busy cardiology practice seeking a Medical Practice Patient Representative who thrives in a fast-paced environment, can multitask effectively, learn new processes quickly, and maintain a positive attitude while managing a high volume of patient interactions. 

Ability to travel between practices if needed -  Practice locations include: Danbury, New Milford, Southbury, and Ridgefield.

 Summary:

Provides clerical and administrative support and coordinates the patient care activities for medical practice.

Responsibilities:

Greets and welcomes patients upon arrival and communicates pleasantly and effectively.

Ensures accuracy of patient's information, including demographics and insurance.

Answers phones, routes call, takes messages, and assures accurate communication both verbally and via the EMR system

Registers, verifies, and schedules patient appointments, testing, and referrals.

Schedules and reschedules appointments according to office protocols.

Monitor applications and manage worklists as applicable.

Collects co-pays and reconciles money for deposit.

Obtains and coordinates record retrieval for new and established patients.

Performs intake and processing of medical records and other documentation where applicable.

Demonstrates regular, dependable, and predictable attendance.

Performs other duties as required.

Required:

HS graduate or equivalent

Previous medical practice administrative experience

Ability to keep pace in a busy practice

Excellent phone & interpersonal skills