We are seeking a Healthcare Care Coordination Specialist | Pre-Service Advocate to help members access healthcare services before treatment is delivered. In this role, you will coordinate care, research insurance benefits, communicate with healthcare providers, and help ensure members receive timely access to appropriate services.

This position works closely with members, medical providers, and internal teams in a fast-paced environment where organization, accuracy, and strong communication skills are essential.

• Research healthcare service options using care navigation tools and internal systems
• Coordinate services such as MRIs, CT scans, ultrasounds, physical therapy, surgeries, and other medical appointments
• Contact healthcare providers by phone, email, and fax to confirm availability, services, and requirements
• Review medical documentation and send clinical information when needed
• Research benefit plans and provide accurate coverage information to members
• Assist with arranging care when standard network options are unavailable
• Communicate with members daily through phone and email
• Manage multiple cases at the same time while maintaining attention to detail
• Follow established processes and guidelines while working independently after training
• Partner with internal teams and healthcare providers to resolve issues and support member needs

• Pay: $21.00/hour
• Contract Length: 6 months
• Location: Tempe, AZ
• Work Setting: On-site
• Schedule: Monday-Friday, 7:00 AM-4:00 PM
• Start Date: June 2026

• Experience in a healthcare administrative, insurance support, patient services, medical office, hospital, or similar healthcare environment
• Experience reviewing medical documentation and coordinating with healthcare providers
• Strong customer service and communication skills
• Comfortable making outbound calls and corresponding through email
• Ability to manage multiple priorities in a fast-paced environment
• Strong organizational skills and attention to detail
• Ability to research information and determine appropriate next steps
• Proficiency with data entry and working within multiple systems
• Ability to work independently and seek guidance when needed

• Knowledge of Medicare and commercial insurance plans
• Experience supporting healthcare benefits or care coordination processes
• Experience working in high-volume customer service or healthcare operations environments

• Must be authorized to work for any employer in the United States.

Job Type & Location

This is a Contract position based out of Tempe, AZ.

The pay range for this position is $21.00 - $21.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Tempe,AZ.

This position is anticipated to close on Aug 8, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.