At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

Warehouse Manager

Factor_ a brand of HelloFresh is seeking a Warehouse Manager to support their Aurora, IL location.  

Shift-Thursday to Sunday 4:30am to 3:30pm

You will ...

•   Oversee the strategic operations within the functional areas of receiving, shipping, storage / distribution of goods, and logistics.
•   Direct activities and provide coaching and guidance to associates, leads, and supervisors. 
•   Work alongside and with the team, providing guidance as needed to ensure maximum productivity. 
•   Work with senior Management to complete the given directives of the Company. 
•   Responsible for ensuring compliance with all safety, GMP and SQF policies/procedures, as well as adherence to PPE/hygiene policies. 
•   This managerial position is expected to cultivate a culture in line with Hello Fresh’s core values.
•    Ensure a high level of internal and external customer service. Investigate (and correct) customer issues and complaints.
•    Manages the department engaged in essential warehouse functions (receiving, shipping, and   distribution) to ensure high productivity and high technical integrity.
•     Performing internal audits.
•     Coordinate objectives with production procedures in cooperation with other plant managers to maximize product reliability and minimize costs.
•     Create and implement processes and procedures.
•     Relay quality philosophy to all warehouse personnel.
•     Maintain active role on internal continuous improvement teams.
•     Design, develop and implement warehousing training programs based on quarterly performance reviews
•     Interact with procurement to ensure adequate supply of all inventory and ingredients.
•     Addressing nonconformities from previous internal and external audits.
•     Conducting a management review of the warehouse essential functions.
•     Following-up on and closing pending preventive and corrective action requests.
•     Ensuring that documentation and design controls are appropriate for organization.
•     Assisting the management team and provide support as necessary.
•     Provide all employees with necessary tools, proper training and corrective direction.

You are...

•       A Leader: train and develop a large group of employees    
•       Performance Manager of warehouse employees
•       Problem Solver/Analytical    
•       Detailed Oriented and Results Driven
•       Communicator: speak to employees with tact and diplomacy     
•       Time Manager: tracking/monitoring production and maintaining productivity
•       Technical: computer literacy to input information into the computer
•       Able to take direction and relay information to employees

At a minimum, you have...

•       Associate’s degree or related management work experience.
•       At least 5 years of work experience in warehouse management, should be combined with a demonstrated track-record of accomplishments as a manager, and with satisfying customers in technology-driven, developing companies.

This job description is intended to provide a general