Job Title: Quality Control Manager
Job Description
The Quality Control Manager leads and oversees all quality assurance and quality control activities within a manufacturing facility. This role develops, implements, and maintains a comprehensive Quality Management System to ensure that all products meet established company standards, customer specifications, and regulatory requirements. The manager supervises a team of quality professionals and works closely with engineering, production, and supply chain teams to drive continuous improvement across all production processes.
Responsibilities
- Develop, implement, and maintain the facility’s Quality Management System to ensure consistent product quality and compliance.
- Establish, document, and enforce quality control policies, procedures, and documentation standards across the organization.
- Manage and maintain all quality-related records, reports, and certification documentation to ensure accuracy and traceability.
- Oversee incoming material inspections, in-process quality checks, and final product inspections to verify conformance to specifications.
- Develop and maintain inspection plans, sampling procedures, and acceptance criteria for materials, components, and finished products.
- Ensure calibration, verification, and maintenance of all quality testing and measurement equipment to maintain measurement accuracy.
- Recruit, train, mentor, and evaluate quality control technicians and inspectors to build a high-performing quality team.
- Set clear performance goals and expectations for quality control staff and provide regular feedback and coaching.
- Foster and promote a quality-first culture throughout the organization, emphasizing prevention of defects and continuous improvement.
- Collaborate with engineering, production, and supply chain teams to identify root causes and resolve quality issues at the source.
- Ensure ongoing compliance with applicable industry standards, regulations, and customer-specific quality requirements.
- Use data and quality metrics to monitor performance, identify trends, and recommend process improvements.
- Support audits and customer visits by providing documentation, explanations of quality processes, and evidence of compliance.
Essential Skills
- At least 5 years of quality control or quality assurance experience in a manufacturing environment.
- Minimum of 2 years in a supervisory or management role leading quality teams.
- Strong knowledge of inspection techniques, including visual inspection, dimensional inspection, and sampling methods.
- Proficiency with measurement tools and quality testing equipment used in a manufacturing environment.
- Ability to develop and maintain inspection plans, sampling procedures, and acceptance criteria.
- Experience implementing and managing a Quality Management System in a manufacturing setting.
- Strong understanding of manufacturing quality principles, including quality control, quality assurance, and continuous improvement.
- Excellent written and verbal communication skills with the ability to present data to diverse audiences.
- Ability to collaborate effectively with engineering, production, and supply chain teams to resolve quality issues.
- Strong organizational skills with the ability to manage documentation, records, and certification requirements.
Additional Skills & Qualifications
- Experience working in a manufacturing plant environment, including exposure to non-climate-controlled conditions.
- Experience in manufacturing quality systems such as QMS and quality control management.
- Ability to foster a quality-first culture and influence cross-functional teams.
- Comfort working with and interpreting quality data, metrics, and reports.
- Demonstrated ability to train, mentor, and develop quality technicians and inspectors.
Why Work Here?
Employees enjoy a comprehensive benefits package and a supportive work environment focused on long-term stability and recognition. Uniforms are provided and fully paid for after 30 days, helping reduce out-of-pocket expenses. Insurance benefits begin after 60 days, and a 401(k) plan with company match is available after one year, supporting long-term financial security. Team members receive six paid holidays and are eligible for holiday bonuses, which have been paid out in most recent years, reflecting a culture of appreciation and reward. Once converted to permanent status, employees receive three weeks of vacation, supporting work-life balance and time away from work.
Work Environment
This role operates on a first-